This comprehensive business communications workshop provides the participants with the knowledge and skills to become an effective communicator. In this interactive course, participants will learn the communication process and understand their communication style.
They will learn to quickly organize and create clear, concise, and correctly written communications. Participants will practice using theories in role-playing for successful listening, critical conversations, and meetings.
The Problem
Information not getting to the right people
Communications are not being comprehended as intended
Uncomfortable with confronting sensitive or critical issues
Poorly written communications: no flow, missed deadlines, spelling and grammatical errors
Emails that create negative reactions
Unorganized meetings
Our Solution
Identify and perform the roles of an effective communicator
Demonstrate active listening
Perform critical conversations with confidence
Construct written communications efficiently and accurately
Facilitate successful meetings
Craft emails creating positive reactions
Course Outline
Introduction
Your Role as a Communicator
Communicating with peers, managers, & subordinates: Types of information, Communication model, Filters
Communication methods: Person, Voice, Written
Communication components: Verbal, Voice, Visual, Body language
Communication styles: Understanding your style, Communicating to styles, Directing, Analyzing, Supporting, Intuiting
Quality of Thinking: Attitude levels, Assuming innocence
Writing for Results: Plan/Write/Revise, Purpose Statement, Organization, Three C’s, Document planner
Finishing Touches
Email Etiquette
Effective Meetings: Planning, Facilitator checklist, Roles, Agenda, Follow-up/Parking lot
Course Delivery
Business Communications is available in the following formats: Conference Breakout Session, Lunch & Learn Program, Full Day Face-t-Face Training Workshop, Multi-Session Webinar
Target Audience
TrainSMART’s Business Communication Face to Face Training is for business professionals who want to improve written and verbal communication for better results
On-Site Pricing Options
Number of Participants
Half-Day
Training
Full-Day
Training
One-and-Half
Day Training
Two-Day
Training
Virtual Classroom
Training
Up to 6 Participants
$2800
$3800
$7000
$7900
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Up to 12 Participants
$3200
$4200
$7500
$8400
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Up to 18 Participants
$3600
$4400
$8000
$8900
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Up to 24 Participants
$4000
$5000
$8500
$9400
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Up to 30 Participants
$4400
$5400
$9500
$10400
Call For Pricing
Up to 36 Participants
$4800
$5800
$10000
$10900
Call For Pricing
Over 36+ Participants
Call For Pricing
Call For Pricing
Call For Pricing
Call For Pricing
Call For Pricing
Need On-Site Training?
Ready to discuss your business communication training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 ext. 1 or fill out the form below.
Customized Training Makes TrainSmart the Perfect Fit
Our course catalog offers you an easy way to link your organization's needs and goals to TrainSMART performance solutions workshops. All of our workshops are tailored, flexible, interactive and engaging.
We use the outlines in this catalog as a starting point to identify the topics and delivery methods that will create the most successful outcomes.