Class Length: (14) 60-90 minute live online instructor-led sessions
Pre-work: Everything DiSC® Workplace Profile and a paragraph summary of your project
Assignments: Multiple self-recorded presentations and training delivery
Most people who call themselves facilitators or trainers today probably didn’t start out to be one. They often worked in a field where they develop extensive knowledge and then were asked to share what they know with others. Many also had a bit of experience with teaching, writing, or leadership, although a facilitator/trainer can have widely varying backgrounds and experiences.
One common thread though is the fact that many facilitators/trainers were put into difficult situations without much understanding of what the role entailed or how to do it well.
If you think about the good facilitator/trainer you have experienced, each has developed the skills needed to bring information and needed skills to an audience is such a way that the audience is engaged, empowered, and encouraged to change behaviors in a given situation – usually on-the-job – in a positive direction in order to increase or improve individual or organizational performance.
By successfully completing this live online workshop series made up of multiple 60-90 sessions, TrainSmart believes you should gain the knowledge and skills needed to be a solid workplace facilitator/trainer.
To Learn to…
- Recognize the importance of considering the participants and their needs
- Identify different learning styles and adult learning principles
- Write objectives and evaluate whether these objectives have been met
- Develop an effective facilitation/training style
- Effectively use training aids and techniques
- Conduct training sessions that incorporate the learned knowledge and skills
(Live) Virtual Train-the-Trainer Course Outline
You complete an Everything DiSC® Workplace Profile. The results are shared with you and leveraged within the workshop.
Session 1: Getting Started
You meet your facilitator and the other participants. Then discuss what takes place during the workshop.
Session 2: Defining a Successful Training Program
You’ll also receive your Everything DiSC® Workplace results and discuss how behavior impacts the delivery and reception of development.
You’ll be asked to think about what successful training looks like. This segues into a discussion of different audiences and their expectations. Together your group looks at some situations that could require skill development and the related benefits.
Session 3: What Makes a Successful Trainer?
Through discussion and video clips, you explore the characteristics of a successful facilitator/trainer, including how to stimulate a readiness to participate. You also explore common mistakes made “in front of the room” and brainstorm some ways to avoid or resolve those mistakes.
Session 4: Adult Learning and the Learning Process
During this session, groups report on the differences between adult and child learners.
You then discuss the adult learning process which has four distinct steps with a focus on understanding each step and defining how to use each step and the model to help your students to learn and apply.
Session 5: Principles of Adult Learning and the Learning Process
This session explores the key principles of adult learning through exercise and small group work. These activities lead to an exploration of the four basic steps in the learning cycle. You also explore some ways to cover all of the learning cycle points in a program/workshop.
Session 6: What’s Your Type? How About Mine?
During this session, you look at four front-of-the-room roles. You explore each type and discuss how this knowledge can help you to become better facilitator/trainers. The session closes with a discussion of the experiential learning process.
Session 7: Applying the Learning Cycle
For every learning point, a facilitator/trainer must consider the learning cycle to ensure that the learners get it. This session explores the cycle through two different exercises.
Session 8: The Training Process
This session introduces the six basic steps in the facilitation/training process and you discuss the first step: performing a needs analysis.
You then move to the next two steps: Develop the Content and Preparing the Employees.
Session 9: Choosing Training Methods
You explore Step 4 of the process Delivery by looking at some key parts of this step, including training methods and environmental concerns that are key factors in an effective learning climate.
Session 10: Designing a Learning Sequence
Here you look at the four parts of an effective learning sequence; then you practice creating a few sequences of their own.
You also learn how to choose games to add impact and improve retention.
Sessions 11 and 12: Presentation Skills
During these sessions, you explore different ways to communicate with the audience, including telling, showing, non-verbal communication, and using notes. You also examine different types of visual aids that they can use and how best to use them.
Session 13: Handling Difficult Situations
You complete a brainstorming exercise to identify types of difficult attendees and ways to deal with them.
Session 14: Evaluations
Since it’s hard to know what you want to train without knowing how you’ll know you’ve taught it! This session explores Donald Kirkpatrick’s four levels of evaluation. (You may want to research this before this session.)
Final Assignment: Training Presentations
Each participant delivers a 15-minute video that demonstrates what you learned. This may be a recording of a workshop you are delivering. You must define your audience and the expected outcome from the segment submitted along with the Level 1 Evaluations.
You have a chance to discuss any answered questions and you receive a Certificate of Completion based on your in a workshop performance.
Anyone assigned to fill a trainer or facilitator role that is willing to learn and apply proven techniques and skills.
- (Live) Virtual instructor-led train-the-trainer workshop