TrainSMART Customer Success Stories
How Customized Manufacturing Leadership Training Strengthened Managers and Plant Supervisors
A national manufacturer's plant supervisors were promoted for technical skill but had little formal leadership training. TRAINSMART built Management Essentials for Manufacturing to strengthen their communication, coaching and accountability.
Executive Leadership Training for Alaska Airlines’ Merger Integration
After Alaska Airlines acquired Virgin America, it had two months to unite both executive teams before launch. TRAINSMART helped design a two-day leadership program for 370 executives from both airlines, with tracking and scorecards.
How Koloa Rum Company Brought the Aloha Spirit to Life Through Customized Customer Service Training
Koloa Rum Company wanted every tasting room guest to feel the Aloha Spirit, even on its busiest days. TRAINSMART designed Mastering the Aloha Spirit, a custom customer service workshop built on Everything DiSC® and emotional intelligence.
Leadership Coaching & Performance Management Success Story
A national architecture and engineering firm was replacing annual reviews with continuous coaching. TRAINSMART trained its project leaders and performance coaches in coaching conversations, feedback and Everything DiSC®.
Strengthening Virtual Customer Service and Communication Skills Across a Remote Workforce
A global automotive manufacturer's remote customer service team needed to communicate better by phone, email and virtual channels. TRAINSMART delivered a custom virtual customer service workshop built on Everything DiSC® Workplace.
Entrepreneurial Leadership Training for Engineering Leaders
A safety organization moving from nonprofit to for-profit needed its engineering leaders to think like entrepreneurs. TRAINSMART's blended program of eLearning, a workshop and team coaching produced two new service ideas ready for immediate launch.
Building Professional Communication Skills During Rapid Growth
A fast-growing pricing intelligence company needed employees to communicate with senior stakeholders as it grew past its startup culture. TRAINSMART's Communication with Personal Impact workshop built executive presence and professionalism.
How a National Construction Company Strengthened Communication and Collaboration Through Customized Soft Skills Training in Fort Lauderdale, Florida
A national construction company needed project managers, superintendents and field leaders to communicate and collaborate better on the job. TRAINSMART delivered onsite workshops in Fort Lauderdale for more than 100 employees.
Strengthening Customer Service and Conflict Resolution Across a Specialized Construction Workforce
A global stained-glass restoration organization needed office staff and field crews to deliver one consistent customer experience. TRAINSMART delivered onsite customer service and conflict resolution training built for restoration and construction work.