
Avoiding the Pitfalls: 7 Common Mistakes Trainers Make and How to Avoid Them
As a training professional, one of the most important aspects of your job is to ensure that your trainees are…
TrainSmart, INC.
Toll Free: 1-800-807-8030
inquiries@trainsmartinc.com
TrainSmart, INC.
Toll Free: 1-800-807-8030
inquiries@trainsmartinc.com
As a training professional, one of the most important aspects of your job is to ensure that your trainees are…
Whether your responsibility is to keystroke information into patient files or answer patient’s insurance questions, providing superior customer service is…
How to manage NOMOPHOBIA (no mobile phone phobia) in the workplace The term “nomophobia” was coined in 2008 by the…
“Once upon a time.” Hearing those four words is a powerful signal for children everywhere that good things are about…
It’s hard to find someone who doesn’t have a nightmare healthcare story. In fact, when people get together and start…
E-learning continues to grow in popularity, as technology advances have made it more interactive and engaging, and organizations are capitalizing…
Effective communication is essential for a healthy and productive work environment. Unfortunately, miscommunications and misunderstandings are common in the workplace,…
It’s been said that a healthcare professional’s ability to demonstrate empathy is a key driver in patient satisfaction. Professional empathy…
Now more than ever, healthcare organizations must invest in customer service training. In part because offering excellent customer service is…
Imagine walking into a health care clinic thinking you will be conducting your training in a conference room, only to…
Healthcare organizations are faced with various customer service issues that negatively impact patient satisfaction. Despite acknowledging the importance of patient…
Effective communication is an important workplace skill! One that can have a significant impact on your ability to influence and…