3 Reasons Why Face-to-Face Training Is Here To Stay
Training methods evolve over time as new technologies emerge. But one format has staying power – face-to-face training. While some…
Read More
Learning & Development Blog
Trainers Beware! Your Communication Style Could Be Ruining Your Workshops Without You Even Realizing It
It could have been a disaster. One of my personal best practices when conducting training in a new venue is…
Read More
The Empathy Gap: Why Remote Work Makes it Harder for Leaders to Connect With Employees
In a recent video workshop on Work-Life Balance, several participants shared some of their struggles in maintaining their workplace professionalism…
Read More
How to Take Care of Customers in a Pandemic: The 3 Keys to Excellent Service
Customer Service has long been the lynchpin for achieving customer loyalty. What many organizations are finding is that what worked…
Read More
The Secret to Career Success? Learning How to Delegate Effectively – Here’s How
Ask most successful leaders to pinpoint an event that was pivotal to their career success, and they are likely to…
Read More
Storytelling For Trainers: Making Business Training Stick with Storytelling
The use of narrative in business education and development programs has been on the rise in recent years. When you…
Read More
What Are The Differences Between Trainers & Facilitators? Trainer vs. Facilitator
4 Reasons Why You Should Never Use “Facilitator and Trainer” Interchangeably In corporate environments, the terms “facilitator” and “trainer” are…
Read More
Using the Everything DiSC® Workplace Profile for Talent Development and Succession Planning
Introduction: Talent development and succession planning are critical aspects of building a strong and resilient organization. Identifying and nurturing talent…
Read More
Adapting Communication Styles with the Everything DiSC® Workplace Profile
Introduction: Effective communication is at the core of successful interactions and relationships in the workplace. However, people have diverse communication…
Read More
The Influence of the Everything DiSC Workplace Profile on Organizational Culture
Introduction: Organizational culture plays a vital role in shaping the values, beliefs, and behaviors of employees within a company. It…
Read More
Avoiding the Pitfalls: 7 Common Mistakes Trainers Make and How to Avoid Them
As a training professional, one of the most important aspects of your job is to ensure that your trainees are…
Read More
5 Must-Have Customer Service Skills for Healthcare Professionals
Whether your responsibility is to keystroke information into patient files or answer patient’s insurance questions, providing superior customer service is…
Read More