Call 800-807-8030 to speak with a training and development strategist about soft skills training, custom eLearning development, instructional design services, leadership and management programs from TrainSMART, or keep reading to see for yourself what people are saying about TrainSMART!

Enterprise Learning Solutions

I am writing at the behest of Ms. Ciborowski regarding our experience with TrainSmart.  I am the Superintendent of a large school district with over 1200 staff and 9000 students.  We engaged TrainSmart after interviewing several companies offering customer service training.   The deciding factor for us was the time and effort that Ms. Ciborowski placed in getting to know us and personalizing our training experience.  In fact, we met in advance and developed several scenarios specific to us and our mission.  All of those personalized aspects were in the training manual they provided to the staff.  This made it far more relevant for us and our staff felt like their time was well spent.  I went through the training myself and found it to be very interactive.   This was not a “sit and get” kind of training.  We were very busy and engaged. I would highly recommend their services.

Bondy Shay Gibson-Learn,
Ed.D. Superintendent
Jefferson County Schools

“Working with Trainsmart has been an incredibly positive experience for us at UL.   Whatever we ask for, they deliver.   Whatever we need to modify, they’re open to. Leslie and her team are so easy to work with because of their collaborative nature and their global expertise.   They customize every deliverable according to our specifications and they offer advice when needed.  They make it easy to deploy the same training in different regions because they are very culturally aware and sensitive to the differences required by each region around the globe.  We have yet to ask them for something that they are unable to deliver.  Trainsmart does it all!   If you want them to do just a piece of it, they will.  If you want them to do the whole thing, they will.  They can create something that they own and deliver, something they own and we deliver, or something we can own and deliver.  In fact, their Train the Trainer courses that second to none.  If you are looking for a company with integrity to do business with, you have found them!  I fully endorse Trainsmart.”

Carol Marzouk
Dean of Leadership Development
Underwriters Laboratories
Greater Chicago Area



“The Trainsmart team has managed the development of multiple, targeted learning solutions of the highest caliber for our internal programs. Their customer service and attention to detail have made them a “go to” partner for us. Not only have they overseen new program development projects but they have taken on challenging “course correction” projects and have always delivered a quality product.”

Andrea Kozak
Regulatory Affairs Director,
Baxter International
Greater Chicago Area


Instructional Design Services


“Working with TrainSmart on instructional design projects has always been an effective way to reach goals for programs that require customization or built from the ground up – which is why we keep engaging them with our projects. The process used is straight-forward, consistent, quick and effective. Even though we may work with different professionals on various projects, the customer experience we have and quality of work consistently exceeds expectations.”

Stephanie Rapone
Sr. Mktng Specialist,
Underwriters Laboratories
Greater Chicago Area



“We used TrainSmart to develop training materials related the global rollout of Sales Force Automation. We also used TrainSmart staff to deliver the training. We were very pleased with both the quality of the materials as well as the professionalism of the trainer.”

Brian Cunningham
Director, Business Continuity Management
Underwriters Laboratories
Greater Chicago Area



“We have used TrainSmart to assist in the development of training for specialty classes such as Mentoring, Video Production, Improv. TrainSmart employs expert trainers that provide us with interesting and inventive training experiences for our Management Teams. Each of their instructors provide unique experiences for the learners as well.”

Paulette Swan
Program Manager,
Underwriters Laboratories
Greater Chicago Area



“TrainSmart’s Internationally Certified Train the Trainer, instructional design efforts, facilitation of professional development and leadership training, and being a great strategic partner. Available to provide expertise, as well as to fill in the gaps. TrainSmart services exceeds our expectations.”

Alicia Campbell
Training Coordinator, Leadership and Management College
UL University
Greater Chicago Area



“TrainSmart really helped me out when a program went south. The instructional designers were able to create a beautiful, relative, meaningful training program that impressed managers and provided staff the knowledge transfer desired.”

Kirsten Ramos
Manager, Learning & Development
Greater Chicago Area


Leadership Development


“I have had stellar experiences working with Leslie and her team. TrainSmart has delivered a wide variety of leadership training sessions to our managers and has delivered very rich classes on everything from Financial Management to Emotional Intelligence. I am always confident that valuable learning tools will be provided and the process will go as smooth as possible.”

Parasto Niakian, PHR
Vice President, Human Resources
Giordano’s-Famous Stuffed Pizza
Greater Chicago Area


“I have enjoyed working with TrainSmart and their instructors. We have created custom leadership training programs together. The design process is straightforward and TrainSmart’s ability to both recommend content and accommodate needs makes the process rewarding. We have had very good feedback from learners about the quality of the instructors and the usefulness of the materials. I look forward to continuing to work with TrainSmart in the future.”

Susan McDermott
Master Black Belt at Underwriters Laboratories
Portland, Oregon Area


On-Site Training


“TrainSmart has become a valued training and development resource to us. They consistently deliver and exceed our expectations, whether it’s providing internal training, keynote speakers for our annual meetings, or leadership development for our senior management team. Our managers and staff have given high marks to each consultant we’ve worked with. It gives me peace of mind knowing that I have TrainSmart as a partner.”

Jennifer Werneke, SPHR
Vice President, Human Resources
Cotter Consulting, Inc.
Greater Chicago Area



“We use TrainSmart for several of our new manager training classes as well as our Leadership Essentials Certificate classes for experienced managers. TrainSmart employs expert trainers that provide us with interesting and inventive training experiences for our Management Teams. Each of their instructors provide unique experiences for the learners as well.”

Paulette Swan
Program Manager
Underwriters Laboratories
Greater Chicago Area



“Trainsmart is one of our most valued providers. We use Trainsmart for a variety of subjects including presentation skills, executive presence, and a variety of leadership training topics. They always deliver top instructors. Content and materials are excellent. Their instructors’ ability to adapt to the audience is impressive. I have full confidence that calling them will produce the desired outcome.”

Robert McGraw, M.B.A.
Employee Development Champion (Training Manager)
Thermo Fisher Scientific



“Had the opportunity to go through the Train-the-Trainer Program offered through TrainSmart and found the program and its content to be highly effective and has served me well in my cultivation and further development of my sales resources. Highly recommend.”

Andy Hurtig
North America Sales Manager
Underwriters Laboratories
Greater St. Louis Area



“The instructor was excellent, in fact, one of the best that I had experienced. The course is well-structured, presented in an excellent fashion for both the written and facilitation.”

Stephanie Rapone
Sr. Marketing Specialist
Underwriters Laboratories
Greater Chicago Area

Train the Trainer

“The Train-the-Trainer workshop was fantastic! Some of the most valuable things that I gained is confidence; techniques to facilitate dry, technical data; and PowerPoint tricks.”

Director of Training & Development
Nationwide Compliance & Consulting

“I am really glad that I took this course! It helped me to improve my presentation skills and prepare for an upcoming Lead Auditor course. The instructor was excellent, in fact, one of the best that I had experienced. The course is well-structured, presented in an excellent fashion for both the written and facilitation.”

Lead Auditor, Data Acceptance Program, UL, LLC – Canada


“This is the best Train the Trainer workshop that I ever attended! As a seasoned trainer, I was most interested in TrainSmart International Certification. I did not expect that I was going to learn new innovative approaches to training development, delivery and assessment. There are so many takeaways that I am going to implement, immediately. Thank you, Michelle for the energy and “heart” that you put into your facilitation and support of your participants! I highly recommend this workshop to new and experienced trainers”

V.P. Learning and Development
Global Pharmaceutical Company


I just wanted to tell you how thoroughly we all enjoyed the Train-the-Trainer workshop. Michelle was absolutely incredible from start to finish. Most of us have been training for years and have attended TTT training but none nearly as engaging and productive. I have no doubt we will be able to bring our training program to another level with the tools and techniques we learned in just three short days. Thank you so much. It was well worth the wait!

RR Richardson

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TrainSMART’s Train-the-Trainer training workshop has generated a high level of excitement and engagement from the Ascend Performance Materials unit trainer group. We had a lot of energy going into the training workshop and that made the learnings more interesting. The instructor was able to connect with all the participants and engage them in the relevant material. We are in a critical stage in our organization with Sr. employees nearing retirement and much younger workers with fewer years of experience. Knowledge transfer is our #1 priority. The following topics were of high focus areas:
• Adult Learning Styles
• Developmental Stages of Learning
• Knowledge Transfer within a Multi-Generational Workforce
• Design & Delivery Methods
• Facilitation in a Virtual Environment

I would like to thank you for such an impactful training workshop the instructor, Elana Centor, was very engaging and connected well with our group. She was able to pull things out of the most introverted individuals. The DiSC profiles were very insightful and revealed a lot about our group dynamics and how we can leverage our strengths to support our workforce.