TrainSmart’s On-Site Customer Service Training Workshops will provide skills, ideas, and techniques to improve customer service along with an opportunity to practice using real-life situations.  We tailor activities to fit your specific organizational needs. 

All of our customer service workshops include the opportunity to improve and strengthen communication skills, telephone and greeting skills, listening, asking questions, problem-solving abilities, and managing difficult customers.

We have facilitated over 1,400 on-site customer service training workshops over the past 20 years.  We have a plethora of content we can leverage to create your own customer service program for your staff.

Our custom-tailored on-site customer service workshops integrate client scenarios and interactions to make your customer service workshop a relevant, fun learning experience to your audience.

Are you ready for a culture change and to improve customer loyalty?  Call us today, at 800-807-8030 ext. 1.

On-Site Customer Service Workshops & Delivery Methods

Customer Service WorkshopsLunch &
Learn
Workshops
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Webinar /
VILT
Multi-Session
Webinar
Customer Service Essentials: CustomerSMARTYESYESYESYESYES
Customer Service Excellence TrainingYESYESYESYESYES
Call Center Customer Service TrainingYESYESYESYESYES
Automotive Dealership Customer Service TrainingYESYESYESYESYES

On-Site Training Pricing

Number of ParticipantsHalf-Day
Training
Full-Day
Training
One-and-Half
Day Training
Two-Day
Training
Virtual Classroom
Training
Up to 6 Participants$2800$3800$7000$7900Call For Pricing
Up to 12 Participants$3200$4200$7500$8400Call For Pricing
Up to 18 Participants$3600$4400$8000$8900Call For Pricing
Up to 24 Participants$4000$5000$8500$9400Call For Pricing
Up to 30 Participants$4400$5400$9500$10400Call For Pricing
Up to 36 Participants$4800$5800$10000$10900Call For Pricing
Over 36+ ParticipantsCall For PricingCall For PricingCall For PricingCall For PricingCall For Pricing

Top On-Site
Professional Development Workshops
For 2020