Having employees, managers, and executives with great soft skills is good for business. It can add to the bottom line and help retention. TrainSMART tailors all soft skills workshops to ensure that the key topic(s) are relevant, engaging and that the learner walks away with tips and techniques that they can implement immediately.

While companies have struggled for many years on how to obtain the right balance between technical expertise and soft skills, the challenges have recently increased.

That’s because the newest generation to enter the workforce- the Millennials aka GenY- is surprisingly lacking in soft skills. And, when surveyed, most are not even aware that these skills are important for their career success.

Given that this generation is currently 36% of the workforce and will soar to 46% by 2020, making sure employees understand and master soft skills are critical for organizations that want to keep a competitive edge.

TrainSmart’s instructor-led soft skills training workshops can help your company and employees reach that goal.

Since 1994, TrainSmart has leveraged its capabilities to build custom soft skills training solutions for employees, managers, and executives.

These solutions focused on sales, customer service, customer relationships, meetings management, teaming, office operations, and on, and on.

We’ve leveraged all existing and emerging methodologies to gain success for our clients – facilitated/trained virtual or live, e-learning, intelligent hand-held devices, webinars, blogs, streaming video, paper self-study, etc.

These on-site soft skill workshops are created to be customized enabling you to design workshops that have a laser focus on your most critical needs.

Our instructor-led soft skill workshops fill in the gap, providing fundamental training on everything from emotional intelligence, email etiquette, and time management to what it means to have a strong work ethic, demonstrate teamwork and leadership.

You describe the challenge, and TrainSmart will customize the training experience. It’s that easy. And, the results are powerful. Because soft skills can be learned. And mastered. And make huge differences in your business’ success.

And best of all, you will have employees who are more engaged, productive and loyal.

Soft Skills Workshops We Offer

Communication Workshops

Communication WorkshopsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full-Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Effective Workplace Communication TrainingYESYESYESYES
Effective Presentation Skills TrainingYESYESYES
Advanced Presentation SkillsYESYES
Corporate Communication TrainingYESYESYES
Meeting Facilitation TrainingYESYES
Professional Business Writing TrainingYESYESYES
Writing For Leadership's EyesYESYESYES
Writing To Improve Your Bottom LineYESYESYES
Technical & Report Writing WorkshopYESYES
Conversation Skills Training: ConversationSMARTYESYESYESYES
Professionalism In The Workplace TrainingYESYESYESYES
Dealing with Difficult People At WorkYESYESYESYES
Building Stronger Business RelationshipsYESYESYES
Building Better Business Relationships With Emotional IntelligenceYESYESYES
Conflict Management TrainingYESYESYES
Executive Presence TrainingYESYES
People Skills For A Global Workforce - Cultural IntelligenceYESYES
Understanding Yourself - The Key To SuccessYESYESYES
Think On Your Feet: Present With Clarity & ConfidenceYESYES
Creating Winning Business Writing Through StorytellingYESYES
Email Etiquette TrainingYESYESYES
Communication & Customer Service StrategiesYESYESYESYES

Human Resources Workshops

Human ResourcesLunch & Learn WorkshopsHalf-Day
Training
Workshops
Full Day
Training
Workshops
Multi-Day
Training
Workshops
Virtually
Facilitated
EthicsYESYESYES
Workplace Violence PreventionYESYES
Behavioral Interviewing TrainingYESYES
Anti-Harassment TrainingYESYESYES
On-Target Onboarding TrainingYESYES

Leadership Workshops

Leadership WorkshopsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Values Based Leadership YESYES
Effective Leadership TrainingYESYES
Fundamental Leadership Skills TrainingYESYES
Coaching Skills For Leaders In The WorkplaceYESYES
Influencing Workplace Culture
YESYES
Delegation Skills TrainingYESYES
Managing Employee PerformanceYESYES
Coaching For PerformanceYESYESYES
Developing Leaders TrainingYESYES
Workload ManagementYESYES
Developing Leaders Within You TrainingYESYESYES
Management Coaching TrainingYESYESYES

Management Workshops

ManagementLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Time Management TrainingYESYESYESYES
Time Management Using The DiSC Time Mastery ProfileYESYESYESYES
Getting OrganizedYESYESYESYES
Project Management TrainingYESYESYESYES
Project Management For Non-Project ManagersYESYESYESYES
Stress ManagementYESYESYESYES
Balancing Work & Family LifeYESYES
Faces of ChangeYESYES
Goal Setting That Generates SuccessYESYESYES

Customer Service Workshops

Customer Service WorkshopsLunch &
Learn
Workshops
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Customer Service Essentials: CustomerSMARTYESYESYESYES
Customer Service Excellence TrainingYESYESYESYES
Call Center Customer Service TrainingYESYESYESYES
Automotive Dealership Customer Service TrainingYESYESYESYES

Sales Workshops

Sales WorkshopsLunch &
Learn
Workshop
Half-Day
Training
Workshop
Fully Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Successful Negotiation TechniquesYESYES
Effective Selling TrainingYESYES
Relationship Based Selling TrainingYESYES
Powerful Negotiation TechniquesYESYES
Consultative Selling TrainingYESYES
Sales Prospecting TrainingYESYES
Successful Selling Training
YESYES
Sales Force Management & LeadershipYESYES

Strategic Skills Workshops

Strategic SkillsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Removing Barriers To Peak PerformanceYESYESYES
Making Change IrresistibleYESYES
Self-Directed LearningYESYES
Problem Solving TrainingYESYES
Adaptive Decision MakingYESYES
Polarity ThinkingYESYESYES
Social Media Is Changing EverythingYESYESYESYES
Strategic ThinkingYESYES
Influence Without AuthorityYESYESYESYES

Team Building Workshops

TeamsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Working With Virtual TeamsYESYESYES
Building Successful TeamsYESYES
Developing & Managing Effective TeamsYESYES
Team Building 101YESYES
Building Teamwork & CommitmentYESYES
Five Behaviors Of A Cohesive Team YESYESYES

Training Professional Workshops

Training ProfessionalsLunch &
Learn
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Train-the-Trainer Course + CertificationYESYES
Beyond T3: Enhance Your Training & Engage Your AudienceYESYESYESYES
How To Facilitate Virtual Training WorkshopYES
How To Design & Present Technical Training WorkshopYESYESYES
Instructional Design Fundamentals TrainingYESYESYES
Advanced Instructional Design - Digging DeeperYESYESYES
Design & Present On The Job Training WorkshopYESYES
How To Use PowerPoint In TrainingYESYES
DiSC Certification TrainingYESYES
Survival Skills For A New TrainerYESYES
Training Evaluation Basics WorkshopYES
YESYES
Instructional Design: Starting With An End In MindYESYES
Designing For eLearning: Where Do I Start?YESYES
Live Online Train-the-TrainerYESYES
How To Create & Deliver Virtual TrainingYES
Train-the-Trainer: – Strategies & Tools To Foster LearningYESYES
Train-the-Trainer – Training Using Discovery and ExplorationYESYES
Return on Expectations CertificateYESYESYES

Women In Leadership Workshops

Women In LeadershipLunch & Learn WorkshopHalf-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Influencing: Inspire Yourself & OthersYESYESYES
Embrace the Life You Want: Develop The Leader WithinYESYESYES
Smart Moves For Speaking OutYESYESYES
YESYESYES

ts-customer-jennifer-wemeke“TrainSmart has become a valued training and development resource to us. They consistently deliver and exceed our expectations, whether it’s providing internal training, keynote speakers for our annual meetings, or leadership development for our senior management team. Our managers and staff have given high marks to each consultant we’ve worked with. It gives me peace of mind knowing that I have TrainSmart as a partner.”

TrainSmart Is Your Soft Skills Training Solution

TrainSmart can become your full-service training department, delivering solutions to all your on-site training needs. When you partner with us, you gain several advantages, including:

Trainsmart_Fully-customized
Fully customized
content & delivery

Flexible
scheduling


Reduced
overall costs

Immediate
on-the-job application

Confidentiality is
not compromised

Building
cohort teams

Cutting-edge
technology

Industry-leading
experience

 

TrainSmart is a certified Woman-Owned Business Enterprise (2000) and a Woman Small Business (2015).

We have approximately 300 facilitators, professional development trainers, instructional designers, and content developers strategically located in the United States and around the world.

We’re Available Anywhere & Anytime

Atlanta, Austin, Boston, Chicago, Dallas, Denver, Houston, Indianapolis, Kansas City, Las Vegas, Los Angeles, Miami, Milwaukee, Minneapolis, Nashville, New York, Orlando, Philadelphia, Phoenix, San Antonio, San Diego, San Francisco, San Jose, Seattle, Washington D.C… Need global training? We’ve got that covered too!

Select the specific soft skills workshops you are interested in from the drop-down menu below.