One of the biggest misconceptions about learning how to design and present technical training is that it’s a world apart from soft skill training. The truth is, they have more in common than you might think.

That’s because the principles and techniques needed to deliver successful training are identical. In both, you need to understand adult learning styles, communication styles and create your training using solid instructional design models

There is, however, one very significant difference and it favors technical training. In a soft skills training workshop, there is usually a proportion of participants who are attending because it is a “requirement.” They don’t have an interest in the topics. They don’t believe they need the training. They feel like a “prisoner.”

People attending technical training are motivated. Learning the skill, of the processor system is usually essential for their job success. They want to hear what you have to say. They want to learn, and they want to leave the training with the confidence they can perform the task, use the system or understand the process.

That’s a huge advantage for technical trainers.

In TrainSMART’s Train-the-Trainer For Technical Trainers – How To Design & Present Technical Training Workshop, you will learn how to maximize that advantage by developing, designing, and delivering technical training that engages the audience while they are learning.

This includes understanding how to chunk content and break down the steps of a task as well as how to give a demonstration that knocks it out of the ballpark.

The Problem

The design, development, facilitation, and testing for retention of technical training is often overlooked and assumed that a one-time show and tell or a job aid will provide the right training for the learner.

Our Solution

  • Use a systematic approach to easily help people use new technical tools, processes, and systems
  • Provide effective demonstrations, while engaging the audience
  • Segment or “Chunk” content that reinforces the steps to complete a task
  • Break down a task easily into its teachable parts
  • Map learning objectives to the appropriate level of learning
  • Select the best method to train learners
  • Practice making training interesting and engaging
  • Identify how much practice is needed to build a new skill
  • How to test for knowledge retention

Course Outline

  • Understanding How Adults Learn
  • Learning Styles
  • Selection and sequence of technical training methods
  • Determine how much time is required to build a skill
  • Basic questions to promote understanding
  • Effective demonstration and practice – Follow Me

Target Audience

Those who are responsible for designing, developing, and facilitating technical training on the use of tools, processes, or systems

Delivery Options

How to Design & Present Technical Training is available in the following delivery options: Full Day Training Workshop, Multi-Day Training Workshop, Multi-Session Webinar

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Need On-Site Training?

Ready to bring TrainSMART’s workshop on how to design and present technical training to the site? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 ext. 1 or email at