“We teach people who are brilliant on how to deliver training”
– Leslie Ciborowski
One of the biggest misconceptions about learning how to design and present technical training is that it’s a world apart from soft skill training. The truth is, they have more in common than you might think.
That’s because the principles and techniques needed to deliver successful training are identical. In both, you need to understand adult learning styles, communication styles and create your training using solid instructional design models
There is, however, one very significant difference and it favors technical training. In a soft skills training workshop, there is usually a proportion of participants who are attending because it is a “requirement.” They don’t have an interest in the topics. They don’t believe they need the training. They feel like a “prisoner.”
People attending technical training are motivated. Learning the skill, the processor system is usually essential for their job success. They want to hear what you have to say. They want to learn, and they want to leave the training with the confidence they can perform the task, use the system or understand the process.
That’s a huge advantage for technical trainers.
In TrainSMART’s How To Design & Present Technical Training Workshop, you will learn how to maximize that advantage by developing, designing, and delivering technical training that engages the audience while they are learning. This includes understanding how to chunk content and break down the steps of a task as well as how to give a demonstration that knocks it out of the ballpark.
The design, development, facilitation, and testing for retention of technical training is often overlooked and assumed that a one-time show and tell or a job aid will provide the right training for the learner.
Use a systematic approach to easily help people use new technical tools, processes, and systems
Provide effective demonstrations, while engaging the audience
Segment or “Chunk” content that reinforces the steps to complete a task
Break down a task easily into its teachable parts
Map learning objectives to the appropriate level of learning
Select the best method to train learners
Practice making training interesting and engaging
Identify how much practice is needed to build a new skill
How to test for knowledge retention
Understanding How Adults Learn
Selection and sequence of technical training methods
Determine how much time is required to build a skill
Basic questions to promote understanding
Effective demonstration and practice – Follow Me
Those who are responsible for designing, developing, and facilitating technical training on the use of tools, processes, or systems
How to Design & Present Technical Training is available in the following delivery options: Full Day Training Workshop, Multi-Day Training Workshop, Multi-Session Webinar
Need On-Site Training?
Ready to bring TrainSMART’s workshop on how to design and present technical training to the site? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 ext. 1 or email at firstname.lastname@example.org.
Our course catalog offers you an easy way to link your organization's needs and goals to TrainSMART performance solutions workshops. All of our workshops are tailored, flexible, interactive and engaging. We use the outlines in this catalog as a starting point to identify the topics and delivery methods that will create the most successful outcomes. Our delivery methods for these workshops include instructor-led classroom, ILT webinars, virtual learning, eLearning, and structured on-the-job training.