TrainSMART’s How to Design and Present On-the-Job Certifcate Workshop provides the foundational knowledge and techniques needed to design and develop effective on the job training instruction as well as to provide one-on-one training on Standard Operating Procedures (SOP) or Standards. In most organizations, the SOP and Standards drive OJT as they are normally very job and outcome-specific and require some level of hand holding.
The Problem
Training on important SOPs and Standards are lacking in your organization
Product or service quality is negatively affected by failure to follow SOPs and meet Standards
O has been less than successful letters, memo’s and emails are not effective and do not produce desired results
Our Solution
Determine the key concepts of adult learning, learning styles, developmental stages and active and passive learning effect on the job training
Create an action plan for implementation
Leverage instructional design to target training on specific SOPs and StandardsSmash your writer’s block
Formulate valid and reliable assessment questions that measure outcomesUnderstand the rules of netiquette to create better, shorter and more effective emails
Develop performance checklists that mirror the key tasksSay “No” in your writing without risking business relationships
Identify communication and behavioral styles and determine how they impact learning
Course Outline
Day 1:
General Overview: Importance of On-the-Job-Training and Standard Operating Procedures, Characteristics of Effective on-the-job-training
Understanding Adult Learning: Principles of Adult, Learning, Learning Styles, Development Stages, Active and
Passive Learning
Using an Instructional Design Model: Overview, Analysis of – Needs, Audience, Context, Delivery
On-the-Job Training Deliver: Practice delivery of training designed within the course with an opportunity to receive real-time feedback.
Wrap Up
Target Audience
Employees who are responsible for designing, creating, and delivering training on Standard Operating Procedures and Standards.
Course Delivery Options
Design and Present On-the-Job Training is available in the following formats: Full Day Training Workshop
Need On-Site Training?
Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 ext. 1 or email at inquiries@trainsmartinc.com.
Our course catalog offers you an easy way to link your organization's needs and goals to TrainSMART performance solutions workshops. All of our workshops are tailored, flexible, interactive and engaging. We use the outlines in this catalog as a starting point to identify the topics and delivery methods that will create the most successful outcomes. Our delivery methods for these workshops include instructor-led classroom, ILT webinars, virtual learning, eLearning, and structured on-the-job training.