“Negotiation involves parties, who each have something that the other wants, reaching an agreement to exchange through a process of bargaining.” This program takes the basics of communication and builds on the process of knowing what you want and identifying how you will achieve that result.
The program includes information on devising a negotiation strategy, managing negotiation with difficult people, making appropriate concessions, what to do when a negotiation breaks down and six steps to follow consistent performance.
This course uses experiential exercises customized to the negotiation situations commonly experienced in an organization. The participants learn and then practice using principled negotiation while assessing their negotiation approach.
Employees need to negotiate on a regular basis and lack the skills to do so effectively
Negotiations are often not designed to create a win-win that will result in stronger relationships
Understand the current comfort level when negotiating
Approach a negotiation and what they expect to accomplish
Define the principled negotiation strategy developed at the Harvard Negotiation Project
Identify the six specific negotiation steps and how each builds on ones natural communication skills
Utilize techniques for managing difficult people and stay focused on your goal in the negotiation
Use the steps and techniques in day-to-day situations
Devising A Negotiation Strategy
Managing Negotiation With Difficult People
Making Appropriate Concessions
What To Do When A Negotiation Breaks Down
Six Steps To Consistent Performance
Anyone involved in direct or indirect negotiations.
Full Day Training Workshop
Need On-Site Training?
Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 or fill out the form below.
Our course catalog offers you an easy way to link your organization's needs and goals to TrainSMART performance solutions workshops. All of our workshops are tailored, flexible, interactive and engaging. We use the outlines in this catalog as a starting point to identify the topics and delivery methods that will create the most successful outcomes. Our delivery methods for these workshops include instructor-led classroom, ILT webinars, virtual learning, eLearning, and structured on-the-job training.