Work teams will often tell you that they now have half the people to do twice the work. Sometimes it’s because of budget cuts, mergers and acquisitions, layoffs, outdated role descriptions, and a cultural shift due to changing demands over time.

Morale declines. People are stressed and employee engagement decreases. Projects fall through the cracks deadlines are missed. A study at Temple University shows when people “reach cognitive and information overload,” brain activity declines in the portion of the brain responsible for making decisions and controlling emotions. The result: people start making bad decisions and errors increase.

Our Workload Management Skills training will help participants gain control of their workload and learn solutions to increase productivity and improve morale.

Workload Management Skills Course Outline


  • Two weeks prior to the workshop, attendees will receive a one-page matrix that they will be instructed to complete and bring to the workshop. The matrix will identify where their pain is. For instance, if they attend a meeting they believe was not productive, they will mark that on their matrix. If they are asked to do a task that they don’t have the proper tools or skills, they need to mark that as well.
  • One-on-one interviews with stakeholders to understand the current landscape and what drivers they perceive could be contributing to overload.

Day of Training

  • Where is the Pain? & Where is the Opportunity?
    • At their tables, participants will share their personal matrix. A leader will be selected to capture the top five common themes. Each work team will report their findings. A facilitated discussion will follow on the biggest themes.
  • What is the Solution?
    • Participants will then be able to self-select a theme they want to work on. At the newly formed teams, participants will come up with solutions to reduce the overload for that theme.
  • Assess Your Own Productivity
    • Participants will take an assessment and then be provided with some techniques to increase their personal productivity.
  • Create A Circle Of Experts
    • Participants identify an area where they want to be called on for their expertise. Perhaps, it’s using Excel or PowerPoint. Other team members know if they have to use a particular tool and are struggling with it, they can go to the expert. They will save time and reduce their stress. Participants commit to the circle before leaving the workshop.

Target Audience

  • Anyone who believes they have too much work and not enough time to produce a quality result

Delivery Options

  • Workload Management is available in the following formats: Custom-tailored Workshop


TrainSmart is a certified Woman-Owned Business Enterprise (2000) and a Woman Small Business (2015).

We have approximately 300 facilitators, professional development trainers, instructional designers, and content developers strategically located in the United States and around the world.


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Ready to discuss your leadership training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 ext. 1 or fill out the form below.

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