Great coaches inspire great achievement and recent studies indicate that coaching can increase performance by up to 20% or more. Coaching is the quickest and most effective method of developing employees. Good coaching and performance management leads to an attitude that is oriented towards solutions and continual improvement rather than blame.
Participants will learn about 2 types of coaching: Micro-coaching and developmental coaching. Micro-coaching is about taking advantage of those 5-10 minute opportunities throughout the day to help employees remove obstacles. Participants will also learn techniques to manage the longer developmental coaching conversation.
The Problem
Leaders use the excuse that they don’t have time to coach and therefore employees are not as productive as they could be
Leaders are not comfortable with the emotional side of coaching
Coaching conversations lead to emotional reactions
Our Solution
Identify strategies to overcome the personal and organizational roadblocks to effective coaching
Define a 3-step dialogue for “on-target” coaching so more positive reinforcement is done
Define a 4-step planning and coaching method for micro-coaching to take advantage of those quick moments available for coaching
Utilize the four coaching styles and how to select and utilize the correct coaching style for the coachee
Apply a 5-step model for coaching conversations to coach employees to higher levels of performance when a longer conversation is needed for repeated poor performance
Evaluate and manage potential coaching conflicts using the SOS method
Course Outline
Recognizing coaching opportunities: Identify and strategize organizational and personal roadblocks to coaching, Demonstrate the use of a performance analysis flow chart to recognize coaching opportunities
Conducting ON-Target coaching: Describe the 3-step process for conducting on-target coaching, Practice delivering on-target coaching
Conducting OFF-Target coaching: Explain the Know-Do-Feel guide to be used to prepare for all coaching situations, Describe the 4-step micro-coaching dialogue, Explain the 5-step model for conducting in-depth coaching, Practice coaching in customized role-play situations
Diffusing coaching conflicts: Identify the 8 common mistakes coaches make, Explain the SOS method to reduce conflicts while coaching, Practice the SOS method
Asking for and receiving feedback professionally: Practice the Feedforward method of asking for feedback, List the 7 secrets for receiving feedback professionally
Target Audience
Leaders looking to coach employees or are required by company policy and need techniques to be successful
Delivery Options
Coaching Skills For Managers & Leaders is available in the following formats: Conference Breakout Session Or Lunch & Learn Programs, Half-Day Face-to-Face Training Workshop, Full Day Face-to-Face Training Workshop, Multi-Session Webinar
TrainSmart is a certified Woman-Owned Business Enterprise (2000) and a Woman Small Business (2015).
We have approximately 300 facilitators, professional development trainers, instructional designers, and content developers strategically located in the United States and around the world.
This program leverages the power of storytelling – of catching others actively living out the organization’s core values. These personal stories of your values in action resonate with both the head and the heart.
During this session, participants will be actively engaged in an array of virtual techniques to ensure retention of concepts for how to coach effectively using trust-building techniques and conversation starters.
During this session, participants will be actively engaged in an array of virtual techniques to ensure retention of concepts that build confidence and highlight one’s true leadership skill across levels.
During this session, participants will be actively engaged in an array of virtual techniques to ensure retention of concepts for how to effective leadership through rapid growth and change.
During this session, participants will be actively engaged in an array of virtual techniques to ensure retention of concepts for how to develop a different skill set to lead teams into the future.
Ready to discuss your coaching skills for leader’s training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 or fill out the form below.
Customized Training Makes TrainSmart the Perfect Fit
Our course catalog offers you an easy way to link your organization's needs and goals to TrainSMART performance solutions workshops. All of our workshops are tailored, flexible, interactive and engaging.
We use the outlines in this catalog as a starting point to identify the topics and delivery methods that will create the most successful outcomes.
