Master Legal, Effective Behavioral Interviewing with TrainSMART

Finding the right candidate for a job is a challenging process. The interview process involves more than just finding candidates to interview.

Interviewing is an area where interviewers can unknowingly tread dangerously and get themselves and their companies into hot water with inappropriate questions. Even if the questions asked are legal, they must be the right job-related questions to accurately and correctly assess the candidate.

TrainSMART’s custom-tailored Behavioral Interviewing Training looks at the interviewing process from beginning to end.

Participants learn to assess the job and determine the skills required to do the job. Then they learn to formulate the best questions and create a rating process to correctly assess the candidates’ qualifications.

The Problem

  • Interviewers ask many seemingly innocent questions during interviews that can cause legal issues for the interviewer and the company.
  • Hiring is an expensive proposition and becomes even more so if the wrong candidate is hired.
  • Job descriptions don’t reflect the true requirements for jobs for which they were written. This makes it difficult to create effective behavioral questions.

Our Tailored Solution

  • Identify federal and state employment laws that govern employment decisions like hiring, firing, promoting, demoting, and compensation levels
  • Demonstrate techniques on how to legally and effectively interview applicants
  • Learn the steps to prepare for the interviewing process
  • Develop effective job descriptions and behavioral questions to identify the best candidate for a position

Behavioral Interviewing Training Outline

  • Understanding Employment Laws
  • Using Job Descriptions
  • Developing effective job descriptions
  • Creating behavior-based questions using a job description
  • Developing a fair and accurate rating system.
  • Developing Good Interviewing Skills
  • Conducting productive interviews
  • Asking the right questions
  • Evaluating Candidates

Target Audience

Those individuals who interview candidates for job positions and need to determine the best candidate for those jobs based on discovering how the candidates performed in the past in job-related situations

Delivery Options

Behavioral Interviewing is available in the following formats: Full Day Custom-tailored Face-to-Face Training

Need On-Site Training For A Group?

Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 ext. 1 or email at

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