Training & Development Solutions Provider For The Automotive Industry

The Automotive business has changed dramatically.  Customers do a significant amount of research online before coming into a dealership to purchase a vehicle, the process of diagnosing and fixing vehicles requires increased technical expertise yet customers often believe it’s just a matter of plugging the vehicle into a computer and finding out what’s wrong, price comparison shopping has increased, relationship building and loyalty have decreased.

TrainSmart can assist dealerships with improving the critical skills and strategy to improve sales, customer service, and retention in all areas of the store. 

Focusing on both process and people improvement are the key to getting results that grow CSI and build relationships that lead to increased sales.

Whether you need some specific skills training or would like assistance with developing a complete strategy and program that will change the dealership culture, TrainSmart has the experience to provide training, coaching, and best practices that get results!

Some key training workshops TrainSmart has delivered in the automotive industry include:

• Customer Excellence: Sales, Parts, and Service Consultants
• Performance Improvement Coaching for Managers
• Networking On and Offline
• Phone Skills: Beyond Just Answering The Phone
• Interviewing and Hiring
• Process Improvement
• Employee Engagement

Professional Development Workshops We Offer

Communication Workshops

Communication Workshops	Lunch & Learn Workshop	Half-Day Training Workshop	Full-Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Effective Workplace Communication Training	YES	YES	YES		YES
Presentation Skills Training			YES	YES	YES
Advanced Presentation Skills				YES	YES
Meeting Facilitation Training		YES			YES
Professional Business Writing Training		YES	YES		YES
Writing For Leadership's Eyes		YES	YES		YES
Writing To Improve Your Bottom Line		YES	YES		YES
Technical & Report Writing Workshop				YES	YES
Conversation Skills Training: ConversationSMART	YES	YES	YES		YES
Professionalism In The Workplace Training	YES	YES	YES		YES
Dealing with Difficult People At Work	YES	YES	YES		YES
Building Stronger Business Relationships		YES	YES		YES
Building Better Business Relationships With Emotional Intelligence		YES	YES		YES
Conflict Management Training		YES	YES		YES
Executive Presence Training				YES	YES
People Skills For A Global Workforce - Cultural Intelligence			YES		YES
Understanding Yourself - The Key To Success		YES	YES		YES
Think On Your Feet: Present With Clarity & Confidence			YES		YES
Creating Winning Business Writing Through Storytelling				YES	YES
Email Etiquette Training For Employees	YES	YES			YES
Communication & Customer Service Strategies	YES	YES	YES		YES

Human Resources Workshops

Human Resources	Lunch & Learn Workshops	Half-Day Training Workshops	Full Day Training Workshops	Multi-Day Training Workshops	Virtually Facilitated
Ethics	YES	YES			YES
Workplace Violence Prevention			YES		YES
Behavioral Interviewing Training			YES		YES
Anti-Harassment Training	YES	YES			YES
On-Target Onboarding Training			YES		YES

Leadership Workshops

Leadership Workshops	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Values Based Leadership Training			YES		YES
Effective Leadership Training			YES		YES
Fundamental Leadership Skills Training			YES		YES
Coaching Skills For Leaders In The Workplace			YES		YES
Influencing Workplace Culture			YES		YES
Delegation Skills Training			YES		YES
Managing Employee Performance			YES		YES
Coaching For Performance			YES	YES	YES
Developing Leaders Training			YES		YES
Workload Management			YES		YES
Personal Leadership - Developing Leaders Within You Training			YES	YES	YES
Management Coaching Training			YES	YES	YES

Management Workshops

Management	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Time Management Skills Training	YES	YES	YES		YES
Time Management Using The DiSC Time Mastery Profile	YES	YES	YES		YES
Getting Organized At Work	YES	YES	YES		YES
Project Management Training		YES	YES	YES	YES
Project Management For Non-Project Managers		YES	YES	YES	YES
Workplace Stress Management Training	YES	YES	YES		YES
Balancing Work & Family Life			YES		YES
Faces of Change			YES		YES
Goal Setting Training			YES	YES	YES

Customer Service Workshops

Customer Service Training Workshops	Lunch & Learn Workshops	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Customer Service Skills Training	YES	YES	YES		YES
Customer Service Excellence Training	YES	YES	YES		YES
Call Center Customer Service Training	YES	YES	YES		YES
Healthcare Customer Service Training	YES	YES	YES		YES
Automotive Dealership Customer Service Training	YES	YES	YES		YES

Sales Workshops

Sales Workshops	Lunch & Learn Workshop	Half-Day Training Workshop	Fully Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Successful Negotiation Techniques			YES		YES
Effective Selling Training			YES		YES
Relationship Based Selling Training			YES		YES
Powerful Negotiation Techniques			YES		YES
Consultative Sales Training			YES		YES
Sales Prospecting Training			YES		YES
Successful Selling Training			YES		YES
Sales Force Management & Leadership			YES		YES

Strategic Skills Workshops

Strategic Skills	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Removing Barriers To Peak Performance		YES	YES		YES
Making Change Irresistible			YES		YES
Self-Directed Learning			YES		YES
Problem Solving Training			YES		YES
Adaptive Decision Making			YES		YES
Social Media Is Changing Everything	YES	YES	YES		YES
Strategic Thinking			YES		YES
Influence Without Authority Training	YES	YES	YES		YES

Team Building Workshops

Teams	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Working With Virtual Teams		YES	YES		YES
Building Successful Teams			YES		YES
Managing & Building Effective Teams Training			YES		YES
Team Building 101			YES		YES
Building Teamwork & Commitment			YES		YES
Five Behaviors Of A Cohesive Team		YES		YES	YES

Training Professional Workshops

Training Professionals	Lunch & Learn	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtual Instructor-led Facilitation
Train-the-Trainer Course				YES	YES
Train-the-Trainer Certification		YES	YES	YES	YES
How To Facilitate Virtual Training Workshop					YES
How To Design & Present Technical Training Workshop			YES	YES	YES
Instructional Design Fundamentals Training			YES	YES	YES
Advanced Instructional Design - Digging Deeper			YES	YES	YES
Design & Present On The Job Training Workshop			YES		YES
How To Use PowerPoint In Training			YES		YES
DiSC Certification Training				YES	YES
Survival Skills For A New Trainer			YES		YES
Training Evaluation Basics Workshop		YES	YES		YES
Instructional Design: Starting With An End In Mind			YES		YES
Designing For eLearning: Where Do I Start?			YES		YES
Live Online Train-the-Trainer				YES	YES
How To Create & Deliver Virtual Training					YES
Train-the-Trainer: – Strategies & Tools To Foster Learning				YES	YES
Train-the-Trainer – Training Using Discovery and Exploration				YES	YES
Return on Expectations Certificate		YES	YES		YES

Women In Leadership Workshops

Women In Leadership	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Influencing: Inspire Yourself & Others		YES	YES		YES
Embrace the Life You Want: Develop The Leader Within		YES	YES		YES
Smart Moves For Speaking Out		YES	YES		YES
Making Bold Choices As Women Leaders		YES	YES		YES

 

 

Your Extra Set Of Hands Is Here To Help! Tell Us About Your Project

Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 ext. 1 or fill out the form below.