Since 1994, top pharmaceutical, biotechnology, and medical device manufacturing companies have relied on TrainSMART for their custom training and development initiatives.

Few industries are more regulated. Few industries are more complex. Few industries can make the difference between life and death for its consumers—on a daily basis.

From compliance issues and acquisitions to bringing a new drug to market, employees in the pharmaceutical industry know that continual learning is essential for career success.

That’s where TrainSmart comes in. Our roots are in Life Sciences. Prior to founding TrainSmart, our CEO worked in the industry for nearly a decade.

Our Director of Instructional Design and eLearning Development (GMP Training Specialist) spent 15 years in a cGMP pharmaceutical manufacturing environment.

So, it’s not surprising that in TrainSmart’s 25-year history, we’ve done a significant amount of work in the pharmaceutical industry. Our work covers the entire spectrum of learning and development.

We’ve designed, developed, and delivered hundreds of custom pieces of training in the pharmaceutical industry for sales, marketing, compliance, and customer service teams— often implementing tools like Siebel and Documentum.

From custom eLearning to offering international Train-the-Trainer Certification, we have partnered to provide learning and development support in all aspects of the project life cycle – from program definition to pilot and training for the end-user’s technology rollouts.

Because of our intimate industry knowledge, we help our clients determine the most effective delivery method to meet the everyday demands that pharmaceutical industry employees face.

While instructor-led training still plays an important role in the pharmaceutical industry, the fast-paced culture that is a hallmark of pharmaceuticals makes other delivery methods very attractive including “micro-byte” training ranging from 10 minutes to two hours.

Many of the solutions are not an “either-or” but rather a blend of instructor-led, virtual instructor-led, webinars, podcasts, eLearning, job aids, simulations, and “case studies in a box”.

Because of our industry experience and expertise, TrainSmart can truly become your pharmaceutical training partner from day one – saving time, sharing knowledge, and helping achieve your learning objectives.

TrainSmart’s industry experience allows us to “jump-start” your project, as your trusted advisor, we will share successful training strategies and creative approaches to achieve your learning objectives.

Some key training initiatives TrainSmart has delivered in the pharmaceutical industry include:

Instructional Design & eLearning Solutions

• Developed a train-the-trainer for proprietary software
• Developed and delivered SOP, Protocols, and Procedures to accomplish the FDA requirements
• Developed and delivered training materials for a proprietary CRM
• Developed training documentation for SAP upgrade and rollout which included ILT, eLearning, and coaching sessions
• Created and delivered Train-the-Trainer materials, simulations, assessments, and knowledge transfer to the sales team of 4,000
• Designed and developed training curriculum, and courseware for web-based training for end-users
• Conducted training needs analysis, designed and developed training courses for delivery via instructor-led, on-the-job, and web-based
• Developed company-wide pharmaceutical compliance training
• Developed customized blended learning pharmaceutical GMP training

Professional Development & Soft Skills Training

• Provided ongoing workshops for the company’s corporate university on the topics of Business Writing, Train-the-Trainer, Emotional Intelligence, Consultative Selling, Active Listening & Conversation Skills
• Developed and delivered presentation skills training to field sales managers
• Facilitated team building for a new product development team of 60 people
• Developed and delivered a meeting facilitation workshop designed to increase facilitation skills for various types and sizes of meetings
• Developed and delivered customer service programs for all levels of management and staff
• Delivered a two-day Train-the-Trainer workshop on pharmaceutical project management training to engineers and researchers
• Facilitated sales training for 2,500 sales and field trainers
• Designed, developed, and facilitated tailored leadership workshops for new managers
• Developed & Delivered a pharmaceutical leadership development program for a medical device company
• Pharmaceutical project management training for a company in Northern Illinois

Technical Training

• Developed customized technical pharmaceutical training
• Developed and delivered customized MS Office training for global offices for 700 users
• Developed and delivered custom documentation and training
• Developed and delivered enterprise-wide system administration training
• Delivered sales force automation training to 5,000 managers and field sales representatives
• Provided project management, assessments, development, and delivery of Microsoft Office to 4,000 sales representatives

Professional Development Workshops We Offer

Communication Workshops

Communication Workshops	Lunch & Learn Workshop	Half-Day Training Workshop	Full-Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Effective Workplace Communication Training	YES	YES	YES		YES
Presentation Skills Training			YES	YES	YES
Advanced Presentation Skills				YES	YES
Meeting Facilitation Training		YES			YES
Professional Business Writing Training		YES	YES		YES
Writing For Leadership's Eyes		YES	YES		YES
Writing To Improve Your Bottom Line		YES	YES		YES
Technical & Report Writing Workshop				YES	YES
Conversation Skills Training: ConversationSMART	YES	YES	YES		YES
Professionalism In The Workplace Training	YES	YES	YES		YES
Dealing with Difficult People At Work	YES	YES	YES		YES
Building Stronger Business Relationships		YES	YES		YES
Building Better Business Relationships With Emotional Intelligence		YES	YES		YES
Conflict Management Training		YES	YES		YES
Executive Presence Training				YES	YES
People Skills For A Global Workforce - Cultural Intelligence			YES		YES
Understanding Yourself - The Key To Success		YES	YES		YES
Think On Your Feet: Present With Clarity & Confidence			YES		YES
Creating Winning Business Writing Through Storytelling				YES	YES
Email Etiquette Training For Employees	YES	YES			YES
Communication & Customer Service Strategies	YES	YES	YES		YES

Human Resources Workshops

Human Resources	Lunch & Learn Workshops	Half-Day Training Workshops	Full Day Training Workshops	Multi-Day Training Workshops	Virtually Facilitated
Ethics	YES	YES			YES
Workplace Violence Prevention			YES		YES
Behavioral Interviewing Training			YES		YES
Anti-Harassment Training	YES	YES			YES
On-Target Onboarding Training			YES		YES

Leadership Workshops

Leadership Workshops	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Values Based Leadership Training			YES		YES
Effective Leadership Training			YES		YES
Fundamental Leadership Skills Training			YES		YES
Coaching Skills For Leaders In The Workplace			YES		YES
Influencing Workplace Culture			YES		YES
Delegation Skills Training			YES		YES
Managing Employee Performance			YES		YES
Coaching For Performance			YES	YES	YES
Developing Leaders Training			YES		YES
Workload Management			YES		YES
Personal Leadership - Developing Leaders Within You Training			YES	YES	YES
Management Coaching Training			YES	YES	YES

Management Workshops

Management	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Time Management Skills Training	YES	YES	YES		YES
Time Management Using The DiSC Time Mastery Profile	YES	YES	YES		YES
Getting Organized At Work	YES	YES	YES		YES
Project Management Training		YES	YES	YES	YES
Project Management For Non-Project Managers		YES	YES	YES	YES
Workplace Stress Management Training	YES	YES	YES		YES
Balancing Work & Family Life			YES		YES
Faces of Change			YES		YES
Goal Setting Training			YES	YES	YES

Customer Service Workshops

Customer Service Training Workshops	Lunch & Learn Workshops	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Customer Service Skills Training	YES	YES	YES		YES
Customer Service Excellence Training	YES	YES	YES		YES
Call Center Customer Service Training	YES	YES	YES		YES
Healthcare Customer Service Training	YES	YES	YES		YES
Automotive Dealership Customer Service Training	YES	YES	YES		YES

Sales Workshops

Sales Workshops	Lunch & Learn Workshop	Half-Day Training Workshop	Fully Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Successful Negotiation Techniques			YES		YES
Effective Selling Training			YES		YES
Relationship Based Selling Training			YES		YES
Powerful Negotiation Techniques			YES		YES
Consultative Sales Training			YES		YES
Sales Prospecting Training			YES		YES
Successful Selling Training			YES		YES
Sales Force Management & Leadership			YES		YES

Strategic Skills Workshops

Strategic Skills	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Removing Barriers To Peak Performance		YES	YES		YES
Making Change Irresistible			YES		YES
Self-Directed Learning			YES		YES
Problem Solving Training			YES		YES
Adaptive Decision Making			YES		YES
Social Media Is Changing Everything	YES	YES	YES		YES
Strategic Thinking			YES		YES
Influence Without Authority Training	YES	YES	YES		YES

Team Building Workshops

Teams	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Working With Virtual Teams		YES	YES		YES
Building Successful Teams			YES		YES
Managing & Building Effective Teams Training			YES		YES
Team Building 101			YES		YES
Building Teamwork & Commitment			YES		YES
Five Behaviors Of A Cohesive Team		YES		YES	YES

Training Professional Workshops

Training Professionals	Lunch & Learn	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtual Instructor-led Facilitation
Train-the-Trainer Course				YES	YES
Train-the-Trainer Certification		YES	YES	YES	YES
How To Facilitate Virtual Training Workshop					YES
How To Design & Present Technical Training Workshop			YES	YES	YES
Instructional Design Fundamentals Training			YES	YES	YES
Advanced Instructional Design - Digging Deeper			YES	YES	YES
Design & Present On The Job Training Workshop			YES		YES
How To Use PowerPoint In Training			YES		YES
DiSC Certification Training				YES	YES
Survival Skills For A New Trainer			YES		YES
Training Evaluation Basics Workshop		YES	YES		YES
Instructional Design: Starting With An End In Mind			YES		YES
Designing For eLearning: Where Do I Start?			YES		YES
Live Online Train-the-Trainer				YES	YES
How To Create & Deliver Virtual Training					YES
Train-the-Trainer: – Strategies & Tools To Foster Learning				YES	YES
Train-the-Trainer – Training Using Discovery and Exploration				YES	YES
Return on Expectations Certificate		YES	YES		YES

Women In Leadership Workshops

Women In Leadership	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Virtually Facilitated
Influencing: Inspire Yourself & Others		YES	YES		YES
Embrace the Life You Want: Develop The Leader Within		YES	YES		YES
Smart Moves For Speaking Out		YES	YES		YES
Making Bold Choices As Women Leaders		YES	YES		YES

 

 

 

Your Extra Set Of Hands Is Here To Help! Tell Us About Your Project

Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 or fill out the form below.