Since 1994, top pharmaceutical, biotechnology, and medical device manufacturing companies have partnered with TrainSMART for our custom training solutions.

 

Learning That Matters in a Life-or-Death Industry

Few industries are more regulated. Few industries are more complex. Few industries can make the difference between life and death for their consumers daily.

Why Continuous Learning Is Essential in Pharma

From compliance issues and acquisitions to bringing a new drug to market, employees in the pharmaceutical industry know that continual learning is essential for career success.

TrainSmart’s Roots Are in Life Sciences

That’s where TrainSmart’s success in learning and development in the pharmaceutical industry comes into play. Our roots are in Life Sciences. Before founding TrainSmart, our CEO had worked in the industry for nearly a decade.

Instructional Design Backed by Real GMP Experience

Our Director of Instructional Design and eLearning Development (GMP Training Specialist) spent 15 years in a cGMP pharmaceutical manufacturing environment.

30 Years of Training Excellence in Pharma

So, it’s not surprising that in TrainSmart’s 30-year history, we’ve done a significant number of learning and development projects in the pharmaceutical industry. Our work covers the entire spectrum of learning and development.

Custom Training Solutions Across Departments

We’ve designed, developed, and delivered hundreds of custom training pieces in the pharmaceutical industry for sales, marketing, compliance, and customer service teams—often implementing tools like Siebel and Documentum.

Full Life Cycle Learning Support

From custom eLearning to offering international Train-the-Trainer Certification programs, we have partnered to provide learning and development support in all aspects of the project life cycle—from program definition to pilot and training for the end-users’ technology rollouts.

Instructional Strategy Tailored to Pharma Realities

Because of our intimate industry knowledge, we help our clients determine the most effective delivery method to meet the everyday demands that pharmaceutical industry employees face.

Modern Delivery for a Fast-Paced Industry

While instructor-led training still plays a vital role in learning and development in the pharmaceutical industry, the fast-paced culture that is a hallmark of the pharmaceutical industry makes other delivery methods very attractive, including “micro-byte” training, which ranges from 10 minutes to two hours.

Blended Learning That Works

Many solutions are not an “either-or” but a blend of instructor-led, virtual instructor-led webinars, podcasts, eLearning, job aids, simulations, and “case studies in a box.”

A True Pharmaceutical Training Partner from Day One

Because of our industry experience and expertise, TrainSmart can truly become your pharmaceutical training partner from day one – saving time, sharing knowledge, and helping achieve your learning objectives.

TrainSmart’s industry experience allows us to “jump-start” your project. As your trusted advisor, we will share successful training strategies and creative approaches to help you achieve your learning objectives.

Some key training initiatives TrainSmart has delivered in the pharmaceutical industry include:

Instructional Design Services & eLearning Solutions

• Developed a train-the-trainer for proprietary software
• Developed and delivered SOPs, Protocols, and Procedures to accomplish the FDA requirements
• Developed and delivered training materials for a proprietary CRM
• Developed training documentation for SAP upgrade and rollout, which included ILT, eLearning, and coaching sessions
• Created and delivered Train-the-Trainer materials, simulations, assessments, and knowledge transfer to the sales team of 4,000
• Designed and developed training curriculum and courseware for web-based training for end-users
• Conducted training needs analysis, designed and developed training courses for delivery via instructor-led, on-the-job, and web-based
• Developed company-wide pharmaceutical compliance training
• Developed customized blended learning pharmaceutical GMP training

Tailored Professional Development & Soft Skills Training

• Provided ongoing workshops for the company’s corporate university on the topics of Business Writing, Training-the-Trainer, Emotional Intelligence Training, Consultative Sales Training, Active Listening, and Conversation Skills
• Developed and delivered presentation skills training to field sales managers
• Facilitated team building for a new product development team of 60 people
• Developed and delivered a meeting facilitation workshop designed to increase facilitation skills for various types and sizes of meetings
• Developed and delivered customer service programs for all levels of management and staff
• Delivered a two-day Train-the-Trainer workshop on pharmaceutical project management training to engineers and researchers
• Facilitated sales training for 2,500 sales and field trainers
• Designed, developed, and facilitated tailored leadership workshops for new managers
• Developed and delivered a pharmaceutical leadership development program for a medical device company
• Pharmaceutical project management training for a company in Northern Illinois

Technical Training

• Developed customized technical pharmaceutical training
• Developed and delivered customized MS Office training for global offices for 700 users
• Developed and delivered custom documentation and training
• Developed and delivered enterprise-wide system administration training
• Delivered sales force automation training to 5,000 managers and field sales representatives
• Provided project management, assessments, development, and delivery of Microsoft Office to 4,000 sales representatives

 

Expert Instructional Design for Pharmaceutical Training

TrainSmart Provides Specialized Training Development for Pharma Manufacturing Professionals

At TrainSmart, our instructional design experts have spent years working in cGMP pharmaceutical manufacturing environments. This allows us to create customized training programs that build the critical skills your pharma operations and quality teams need to meet cGMP requirements.

With over 25 years of experience as a GMP Training Specialist, our lead instructional designer develops targeted training on meeting the unique challenges of a regulated pharma environment.

Our learning and development services include:

• cGMP Training for Manufacturing Personnel – Courses on equipment operation, process flows, change control, deviations, and other GMP-regulated processes.
• Quality Systems Training – Modules explaining quality frameworks like CAPA, OOS investigations, data integrity, root cause analysis, and more.
• Aseptic Manufacturing Training – Courses on gowning, cleanroom behaviors, sterility assurance, environmental monitoring, and contamination control.
• Compliance Training – Lessons preparing teams for regulatory inspections, cGMP standards worldwide, FDA/EMA regulations, and inspection-ready behaviors.
• Process Excellence Training – Content building skills in statistical analysis, FMEA, measurement systems, data review and approval, and critical thinking.

Using varied formats like online courses, knowledge checks, virtual classrooms, and onsite soft skills workshops, we create immersive training experiences tailored to adult learners.

Our pharma GMP experts collaborate with your team to analyze needs, identify skill gaps, and design the optimal training program. With TrainSmart as your training partner, you can upskill your pharma teams to maintain quality, compliance, and productivity.

Frequently Asked Questions: Pharmaceutical Employee Training & Development

What is pharmaceutical employee training, and why does it matter?

Pharmaceutical training ensures employees understand how to work within regulated environments while maintaining compliance, quality, and safety.

This includes areas like:

• Good Manufacturing Practices (GMP)
• FDA and global regulatory standards
• Quality systems and documentation
• Audit readiness

Without strong training, organizations risk compliance issues, production errors, and failed inspections. With the right training, teams operate more confidently, consistently, and efficiently.

What types of training does TrainSMART provide for pharmaceutical companies?

TrainSMART delivers customized pharmaceutical training programs across multiple areas, including:

• Pharmaceutical new hire training programs
• GMP and compliance training
• Customized pharmaceutical quality systems training
• Leadership and communication training
• SOP and documentation training
• Pharmaceutical training content development
• Technical pharmaceutical eLearning and system training

Everything is built around your processes, systems, and regulatory requirements.

How is TrainSMART different from other pharmaceutical training companies?

Most pharmaceutical training companies deliver standardized content.

TrainSMART builds fully customized training based on how your organization actually operates. Our team includes instructional designers with real pharmaceutical and cGMP experience, which allows us to:

• Align training with real workflows
• Integrate your systems, SOPs, and tools
• Design training that holds up in audits
• Deliver measurable performance improvements

We’re not just a vendor—we act as a strategic training partner.

Do you offer on-site, customized technical pharmaceutical training?

Yes. We provide on-site customized technical pharmaceutical training for teams that need hands-on, real-world application.

This is especially valuable for:

• Manufacturing teams
• Quality and compliance teams
• System rollouts (SAP, Documentum, etc.)
• Process changes and SOP implementation

We train your team in your environment using your actual workflows.

Can you build eLearning for pharmaceutical sales training?

Yes—and this is one of the most common requests we get.

If you’re asking, “Who builds eLearning for pharmaceutical sales training?”—that’s exactly what we do.

We design:

• Product training modules
• Compliance-focused sales training
• Scenario-based learning for reps
• Microlearning for ongoing reinforcement

All content is tailored to your messaging, compliance needs, and field sales environment.

Do you provide technical pharmaceutical eLearning and system training?

Yes. We specialize in technical pharmaceutical eLearning that helps teams learn complex systems and processes quickly.

This includes training for:

• SAP and system upgrades
• CRM platforms like Siebel
• Document management systems (Documentum)
• Internal software and proprietary tools

For organizations seeking consultants to provide software training to pharmaceutical company employees nationwide, we support both centralized and distributed teams.

Can you support pharmaceutical companies with nationwide or global teams?

Absolutely. We regularly support pharmaceutical organizations with employees across multiple locations.

We provide:

• Scalable training rollouts across regions
• Consistent content delivery nationwide
• Virtual and hybrid training options
• Localization and adaptation for global teams

This ensures consistency while still allowing flexibility for different locations.

What is included in pharmaceutical new hire training?

Pharmaceutical new hire training is designed to get employees up to speed quickly while ensuring compliance from day one.

Typical onboarding includes:

• GMP fundamentals
• Quality systems and compliance
• SOP training
• Systems and tools training
• Role-specific responsibilities

We build onboarding programs that reduce ramp time and improve early performance.

Can training be customized for different departments within a pharma company?

Yes. We tailor training for each function within your organization, including:

• Manufacturing and operations
• Quality and compliance
• Sales and marketing
• IT and systems teams
• Leadership and management

Each program reflects the specific responsibilities and challenges of that team.

What formats do you use to deliver pharmaceutical training?

We use a blended approach to maximize engagement and retention:

• Instructor-led training (ILT)
• Virtual instructor-led training (vILT)
• Custom eLearning modules
• Microlearning and reinforcement content
• Job aids and performance tools
• Simulation-based learning

This flexibility allows us to match how your team actually learns.

How does TrainSMART support regulatory compliance and FDA readiness?

We design training that directly supports compliance and audit readiness, including:

• CAPA and deviation management
• Data integrity
• Inspection readiness
• Global cGMP standards

Our programs are built to stand up in real regulatory environments—not just theoretical ones.

What makes your GMP training more effective than standard programs?

Our GMP training is built by professionals who understand how regulated environments actually operate.

We focus on:

• Real-world application (not just theory)
• Scenario-based learning
• Audit preparedness
• Clear understanding of “why it matters”

This leads to stronger retention and better compliance on the floor.

What is pharmaceutical training content development?

Pharmaceutical training content development is the process of creating customized learning materials aligned with regulatory requirements, internal SOPs, and real job functions.

At TrainSMART, this includes:

• eLearning development
• Instructor-led materials
• Compliance training programs
• System and process training

Everything is built to reflect how your organization actually works.

 

Your Extra Set Of Hands Is Here To Help! Tell Us About Your Project

Ready to discuss your learning and development needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 or fill out the form below.