IconBg_0000s_0002_PharmaSince 1994, top pharmaceutical, biotechnology, and medical device manufacturing companies have relied on TrainSMART for their custom training and development initiatives.

Few industries are more regulated. Few industries are more complex. Few industries can make the difference between life and death for its consumers—on a daily basis.

From compliance issues and acquisitions to bringing a new drug to market, employees in the pharmaceutical industry know that continual learning is essential for career success.

That’s where TrainSmart comes in. Our roots are in Life Sciences. Prior to founding TrainSmart, our CEO worked in the industry for nearly a decade.

Our Director of Instructional Design and eLearning Development (GMP Training Specialist) spent 15 years in a cGMP pharmaceutical manufacturing environment.

So, it’s not surprising that in TrainSmart’s 25-year history, we’ve done a significant amount of work in the pharmaceutical industry. Our work covers the entire spectrum of learning and development.

We’ve designed, developed, and delivered hundreds of custom pieces of training in the pharmaceutical industry for sales, marketing, compliance, and customer service teams— often implementing tools like Siebel and Documentum.

From custom eLearning to offering international Train-the-Trainer Certification, we have partnered to provide learning and development support in all aspects of the project life cycle – from program definition to pilot and training for the end-user’s technology rollouts.

Because of our intimate industry knowledge, we help our clients determine the most effective delivery method to meet the everyday demands that pharmaceutical industry employees face.

While instructor-led training still plays an important role in the pharmaceutical industry, the fast-paced culture that is a hallmark of pharmaceuticals makes other delivery methods very attractive including “micro-byte” training ranging from 10 minutes to two hours.

Many of the solutions are not an “either-or” but rather a blend of instructor-led, virtual instructor-led, webinars, podcasts, eLearning, job aids, simulations, and “case studies in a box”.

Because of our industry experience and expertise, TrainSmart can truly become your pharmaceutical training partner from day one – saving time, sharing knowledge, and helping achieve your learning objectives.

TrainSmart’s industry experience allows us to “jump-start” your project, as your trusted advisor, we will share successful training strategies and creative approaches to achieve your learning objectives.

Some key training initiatives TrainSmart has delivered in the pharmaceutical industry include:

Instructional Design & eLearning Solutions

  • Developed a train-the-trainer for proprietary software
  • Developed and delivered SOP, Protocols, and Procedures to accomplish the FDA requirements
  • Developed and delivered training materials for a proprietary CRM
  • Developed training documentation for SAP upgrade and rollout which included ILT, eLearning, and coaching sessions
  • Created and delivered Train-the-Trainer materials, simulations, assessments, and knowledge transfer to the sales team of 4,000
  • Designed and developed training curriculum, and courseware for web-based training for end-users
  • Conducted training needs analysis, designed and developed training courses for delivery via instructor-led, on-the-job, and web-based
  • Developed company-wide pharmaceutical compliance training
  • Developed customized blended learning pharmaceutical GMP training

Professional Development & Soft Skills Training

  • Provided ongoing workshops for the company’s corporate university on the topics of Business Writing, Train-the-Trainer, Emotional Intelligence, Consultative Selling, Active Listening & Conversation Skills
  • Developed and delivered presentation skills training to field sales managers
  • Facilitated team building for a new product development team of 60 people
  • Developed and delivered a meeting facilitation workshop designed to increase facilitation skills for various types and sizes of meetings
  • Developed and delivered customer service programs for all levels of management and staff
  • Delivered a two-day Train-the-Trainer workshop on pharmaceutical project management training to engineers and researchers
  • Facilitated sales training for 2,500 sales and field trainers
  • Designed, developed, and facilitated tailored leadership workshops for new managers
  • Developed & Delivered a pharmaceutical leadership development program for a medical device company
  • Pharmaceutical project management training for a company in Northern Illinois

Technical Training

  • Developed customized technical pharmaceutical training
  • Developed and delivered customized MS Office training for global offices for 700 users
  • Developed and delivered custom documentation and training
  • Developed and delivered enterprise-wide system administration training
  • Delivered sales force automation training to 5,000 managers and field sales representatives
  • Provided project management, assessments, development, and delivery of Microsoft Office to 4,000 sales representatives

Professional Development Workshops We Offer

Communication Workshops

Communication WorkshopsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full-Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Effective Workplace Communication TrainingYESYESYESYES
Presentation Skills TrainingYESYESYES
Advanced Presentation SkillsYESYES
Meeting Facilitation TrainingYESYES
Professional Business Writing TrainingYESYESYES
Writing For Leadership's EyesYESYESYES
Writing To Improve Your Bottom LineYESYESYES
Technical & Report Writing WorkshopYESYES
Conversation Skills Training: ConversationSMARTYESYESYESYES
Professionalism In The Workplace TrainingYESYESYESYES
Dealing with Difficult People At WorkYESYESYESYES
Building Stronger Business RelationshipsYESYESYES
Building Better Business Relationships With Emotional IntelligenceYESYESYES
Conflict Management TrainingYESYESYES
Executive Presence TrainingYESYES
People Skills For A Global Workforce - Cultural IntelligenceYESYES
Understanding Yourself - The Key To SuccessYESYESYES
Think On Your Feet: Present With Clarity & ConfidenceYESYES
Creating Winning Business Writing Through StorytellingYESYES
Email Etiquette Training For EmployeesYESYESYES
Communication & Customer Service StrategiesYESYESYESYES

Human Resources Workshops

Human ResourcesLunch & Learn WorkshopsHalf-Day
Training
Workshops
Full Day
Training
Workshops
Multi-Day
Training
Workshops
Virtually
Facilitated
EthicsYESYESYES
Workplace Violence PreventionYESYES
Behavioral Interviewing TrainingYESYES
Anti-Harassment TrainingYESYESYES
On-Target Onboarding TrainingYESYES

Leadership Workshops

Leadership WorkshopsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Values Based Leadership Training YESYES
Effective Leadership TrainingYESYES
Fundamental Leadership Skills TrainingYESYES
Coaching Skills For Leaders In The WorkplaceYESYES
Influencing Workplace Culture
YESYES
Delegation Skills TrainingYESYES
Managing Employee PerformanceYESYES
Coaching For PerformanceYESYESYES
Developing Leaders TrainingYESYES
Workload ManagementYESYES
Personal Leadership - Developing Leaders Within You TrainingYESYESYES
Management Coaching TrainingYESYESYES

Management Workshops

ManagementLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Time Management Skills TrainingYESYESYESYES
Time Management Using The DiSC Time Mastery ProfileYESYESYESYES
Getting Organized At WorkYESYESYESYES
Project Management TrainingYESYESYESYES
Project Management For Non-Project ManagersYESYESYESYES
Workplace Stress Management TrainingYESYESYESYES
Balancing Work & Family LifeYESYES
Faces of ChangeYESYES
Goal Setting TrainingYESYESYES

Customer Service Workshops

Customer Service Training WorkshopsLunch &
Learn
Workshops
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Customer Service Skills TrainingYESYESYESYES
Customer Service Excellence TrainingYESYESYESYES
Call Center Customer Service TrainingYESYESYESYES
Healthcare Customer Service TrainingYESYESYESYES
Automotive Dealership Customer Service TrainingYESYESYESYES

Sales Workshops

Sales WorkshopsLunch &
Learn
Workshop
Half-Day
Training
Workshop
Fully Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Successful Negotiation TechniquesYESYES
Effective Selling TrainingYESYES
Relationship Based Selling TrainingYESYES
Powerful Negotiation TechniquesYESYES
Consultative Sales TrainingYESYES
Sales Prospecting TrainingYESYES
Successful Selling Training
YESYES
Sales Force Management & LeadershipYESYES

Strategic Skills Workshops

Strategic SkillsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Removing Barriers To Peak PerformanceYESYESYES
Making Change IrresistibleYESYES
Self-Directed LearningYESYES
Problem Solving TrainingYESYES
Adaptive Decision MakingYESYES
Social Media Is Changing EverythingYESYESYESYES
Strategic ThinkingYESYES
Influence Without Authority TrainingYESYESYESYES

Team Building Workshops

TeamsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Working With Virtual TeamsYESYESYES
Building Successful TeamsYESYES
Managing & Building Effective Teams TrainingYESYES
Team Building 101YESYES
Building Teamwork & CommitmentYESYES
Five Behaviors Of A Cohesive Team YESYESYES

Training Professional Workshops

Training ProfessionalsLunch &
Learn
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtual Instructor-led
Facilitation
Train-the-Trainer CourseYESYES
Train-the-Trainer CertificationYESYESYESYES
How To Facilitate Virtual Training WorkshopYES
How To Design & Present Technical Training WorkshopYESYESYES
Instructional Design Fundamentals TrainingYESYESYES
Advanced Instructional Design - Digging DeeperYESYESYES
Design & Present On The Job Training WorkshopYESYES
How To Use PowerPoint In TrainingYESYES
DiSC Certification TrainingYESYES
Survival Skills For A New TrainerYESYES
Training Evaluation Basics WorkshopYES
YESYES
Instructional Design: Starting With An End In MindYESYES
Designing For eLearning: Where Do I Start?YESYES
Live Online Train-the-TrainerYESYES
How To Create & Deliver Virtual TrainingYES
Train-the-Trainer: – Strategies & Tools To Foster LearningYESYES
Train-the-Trainer – Training Using Discovery and ExplorationYESYES
Return on Expectations CertificateYESYESYES

Women In Leadership Workshops

Women In LeadershipLunch & Learn WorkshopHalf-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Virtually
Facilitated
Influencing: Inspire Yourself & OthersYESYESYES
Embrace the Life You Want: Develop The Leader WithinYESYESYES
Smart Moves For Speaking OutYESYESYES
Making Bold Choices As Women LeadersYESYESYES

 

 

TrainSmart is a certified Woman-Owned Business Enterprise (2000) and a Woman Small Business (2015).

We have approximately 300 facilitators, professional development trainers, instructional designers, and content developers strategically located in the United States and around the world.

 

Your Extra Set Of Hands Is Here To Help! Tell Us About Your Project

Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 or fill out the form below.