Business Challenge

This company’s Clinical Competence & Training Division wanted to provide their trainers and subject matter experts with a solid Train-the-Trainer Program. So they turned to TrainSmart in hopes of “raising the bar” on delivery of their instructor-led, one-on-one, and virtual training, as well as a desire to standardize their approach to the design, development, facilitation, and evaluation of their regulated training.

TrainSmart Solution

TrainSmart was brought on board to deliver a two-day, onsite Train-the-Trainer workshop. This workshop began the Certified Trainer (CT) certification process through the International Board of Certified Trainers. The company’s SOP and checklists were all included as part of the one-of-a-kind customized workshop to best fit this Pharmaceutical company’s needs.


The Train-the-Trainer workshop was a success. Leaving the Clinical Competence and Training Division’s trainers and subject matter experts on their way to CT training. The Director of the company was pleased with the immediate results, as well as, the longer-term measurement of the training.