IconBg_0000s_0001_RetailTraining and Development For Retail

From corporate down to the retail facility, processes, technology and communication must all work together for a successful retail organization.

TrainSmart has worked with many levels of the retail business.

Our ability to carefully assess and analyze needs and provide creative solutions has allowed us to provide technology training, customized presentation skills training and coaching and customer service workshops.

Some key training initiatives TrainSmart has delivered in the retail industry include:

Retailer Call Center New-Hire Training

31% Y-to-Y Turnover Reduction
  • Developed Retail Customer Service Training Program
  • Instructional Design of Retail Customer Service Program
  • Developed Coaching Based Program For New Managers
  • Training Needs Assessment For IT Department
  • Customer Service Train-the-Trainer
  • Group Presentation Skills Workshops
  • Instructional Design Services
  • Delivered A Series Of Customized Excel 2010 Workshops



TrainSmart is a certified Woman-Owned Business Enterprise (2000) and a Woman Small Business (2015).

We have approximately 300 facilitators, professional development trainers, instructional designers, and content developers strategically located in the United States and around the world.


Your Extra Set Of Hands Is Here To Help! Tell Us About Your Project

Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 or fill out the form below.