Training & Development Solutions For Utilities & Energy
Training & Development Solutions For Energy & Utilities Industry
TrainSMART’s Training & Development Services are the perfect solution for energy and utility companies looking to improve their customer service and employee performance. Our team of experts has a proven track record of working with companies in this industry to develop and deliver training programs that drive results. From customer service training to effective communication skills training and product knowledge training, TrainSMART has the expertise and experience to meet your needs.
Our training programs are designed to be engaging, interactive, and highly effective, ensuring that your employees receive the education and support they need to succeed. We utilize the latest training methods and tools, including role-playing, case studies, and hands-on activities, to make sure our programs are both enjoyable and impactful. Our live instructor-led training programs are designed to provide your employees with the flexibility and convenience they need to continue their education and improve their skills, no matter where they are.
TrainSMART’s Training & Development Services for the Energy & Utilities Industry are designed to meet the unique needs of this dynamic industry.
Our customized training programs are tailored to your organization’s specific goals and objectives, ensuring that your employees receive the education and support they need to succeed. Whether you’re looking to improve customer service, enhance communication skills, or increase product knowledge, TrainSMART has the solution.
Investing in your employees’ training and development is a smart business decision that will help you stay ahead of the curve and stay competitive in today’s rapidly changing energy and utility industry. Our team of experienced trainers has a deep understanding of the industry and the specific challenges faced by energy and utility companies. We understand the importance of delivering quality customer service and the role that effective communication plays in building strong relationships with customers. Our training programs are designed to empower your employees with the skills and knowledge they need to provide the highest level of customer service and support.
At TrainSMART, we understand the importance of providing quality training programs that not only meet your needs but exceed your expectations. So, if you’re looking to improve the skills and performance of your energy and utility employees, contact TrainSMART today and let us help you reach your goals.
With our commitment to excellence and our track record of success, TrainSMART is the perfect partner for your training and development needs.
Key training and development initiatives TrainSmart has delivered to the Energy & Utilities Industries
Instructional Design Support
- Conducted a training needs assessment to establish a strategic training plan for the client’s call center and technicians
- Designed training programs for technicians and call center representatives for a regional gas association
- Assessed, designed, and developed user reference materials
Professional Development & Soft Skills Training
- Development and delivery of communication skills training
- Development and delivery of supervisory training for crew leaders
- Developed and delivered a team-building program designed to address the merger of two additional import/export companies
- Developed on-site leadership workshop for an oil field services company
- Designed Customer Service Training for a utility company
Technical Training Development
- Developed and delivered customized Microsoft Office training for the entire company
Professional Development Workshops We Offer
Communication Workshops
Human Resources Workshops
| Human Resources | Lunch & Learn Workshops | Half-Day Training Workshops | Full Day Training Workshops | Multi-Day Training Workshops | Virtually Facilitated |
|---|---|---|---|---|---|
| Ethics | YES | YES | YES | ||
| Workplace Violence Prevention | YES | YES | |||
| Behavioral Interviewing Training | YES | YES | |||
| Anti-Harassment Training | YES | YES | YES | ||
| On-Target Onboarding Training | YES | YES |
Leadership Workshops
| Leadership Workshops | Lunch & Learn Workshop | Half-Day Training Workshop | Full Day Training Workshop | Multi-Day Training Workshop | Virtually Facilitated |
|---|---|---|---|---|---|
| Values Based Leadership Training | YES | YES | |||
| Effective Leadership Training | YES | YES | |||
| Fundamental Leadership Skills Training | YES | YES | |||
| Coaching Skills For Leaders In The Workplace | YES | YES | |||
| Influencing Workplace Culture | YES | YES | |||
| Delegation Skills Training | YES | YES | |||
| Managing Employee Performance | YES | YES | |||
| Coaching For Performance | YES | YES | YES | ||
| Developing Leaders Training | YES | YES | |||
| Workload Management | YES | YES | |||
| Personal Leadership - Developing Leaders Within You Training | YES | YES | YES | ||
| Management Coaching Training | YES | YES | YES |
Management Workshops
| Management | Lunch & Learn Workshop | Half-Day Training Workshop | Full Day Training Workshop | Multi-Day Training Workshop | Virtually Facilitated |
|---|---|---|---|---|---|
| Time Management Skills Training | YES | YES | YES | YES | |
| Time Management Using The DiSC Time Mastery Profile | YES | YES | YES | YES | |
| Getting Organized At Work | YES | YES | YES | YES | |
| Project Management Training | YES | YES | YES | YES | |
| Project Management For Non-Project Managers | YES | YES | YES | YES | |
| Workplace Stress Management Training | YES | YES | YES | YES | |
| Balancing Work & Family Life | YES | YES | |||
| Faces of Change | YES | YES | |||
| Goal Setting Training | YES | YES | YES |
Customer Service Workshops
| Customer Service Training Workshops | Lunch & Learn Workshops | Half-Day Training Workshop | Full Day Training Workshop | Multi-Day Training Workshop | Virtually Facilitated |
|---|---|---|---|---|---|
| Customer Service Skills Training | YES | YES | YES | YES | |
| Customer Service Excellence Training | YES | YES | YES | YES | |
| Call Center Customer Service Training | YES | YES | YES | YES | |
| Healthcare Customer Service Training | YES | YES | YES | YES | |
| Automotive Dealership Customer Service Training | YES | YES | YES | YES | |
| Customer Service Training For Government Employees | YES | YES | YES | YES |
Sales Workshops
| Sales Workshops | Lunch & Learn Workshop | Half-Day Training Workshop | Fully Day Training Workshop | Multi-Day Training Workshop | Virtually Facilitated |
|---|---|---|---|---|---|
| Successful Negotiation Techniques | YES | YES | |||
| Effective Selling Training | YES | YES | |||
| Relationship Based Selling Training | YES | YES | |||
| Powerful Negotiation Techniques | YES | YES | |||
| Consultative Sales Training | YES | YES | |||
| Sales Prospecting Training | YES | YES | |||
| Successful Selling Training | YES | YES | |||
| Sales Force Management & Leadership | YES | YES |
Strategic Skills Workshops
| Strategic Skills | Lunch & Learn Workshop | Half-Day Training Workshop | Full Day Training Workshop | Multi-Day Training Workshop | Virtually Facilitated |
|---|---|---|---|---|---|
| Removing Barriers To Peak Performance | YES | YES | YES | ||
| Making Change Irresistible | YES | YES | |||
| Self-Directed Learning | YES | YES | |||
| Problem Solving Training | YES | YES | |||
| Adaptive Decision Making | YES | YES | |||
| Social Media Is Changing Everything | YES | YES | YES | YES | |
| Strategic Thinking | YES | YES | |||
| Influence Without Authority Training | YES | YES | YES | YES |
Team Building Workshops
| Teams | Lunch & Learn Workshop | Half-Day Training Workshop | Full Day Training Workshop | Multi-Day Training Workshop | Virtually Facilitated |
|---|---|---|---|---|---|
| Working With Virtual Teams | YES | YES | YES | ||
| Building Successful Teams | YES | YES | |||
| Managing & Building Effective Teams Training | YES | YES | |||
| Team Building 101 | YES | YES | |||
| Building Teamwork & Commitment | YES | YES | |||
| Five Behaviors Of A Cohesive Team | YES | YES | YES |
Training Professional Workshops
Women In Leadership Workshops
| Women In Leadership | Lunch & Learn Workshop | Half-Day Training Workshop | Full Day Training Workshop | Multi-Day Training Workshop | Virtually Facilitated |
|---|---|---|---|---|---|
| Influencing: Inspire Yourself & Others | YES | YES | YES | ||
| Embrace the Life You Want: Develop The Leader Within | YES | YES | YES | ||
| Smart Moves For Speaking Out | YES | YES | YES | ||
| Making Bold Choices As Women Leaders | YES | YES | YES |
TrainSmart is a certified Woman-Owned Business Enterprise (2000) and a Woman Small Business (2015).
We have approximately 300 facilitators, professional development trainers, instructional designers, and content developers strategically located in the United States and around the world.
Your Extra Set Of Hands Is Here To Help! Tell Us About Your Project
Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 or fill out the form below.