Training Solutions for Government Agencies – Unlock Your Agency’s Potential Today!

As a public sector organization, delivering people-centered services is key to success. Government agencies must be high-performing and results-driven to meet the expectations of their customers and stakeholders. With a competitive talent market and a large number of employees retiring each year, government agencies must plan for their leaders’ succession effectively.

At TrainSMART, we understand the unique challenges faced by government organizations and are committed to helping you meet them head-on. Our training and development programs are designed to address the current responsibilities of government roles, improve workforce forecasting and career advancement, and enhance recruitment and retention strategies.

With a proven track record of delivering high-quality solutions tailored to meet our clients’ needs, TrainSMART is the partner you need to unlock your agency’s full potential. Our team of experts leverages cutting-edge technology and instructional design methods to create engaging and impactful training programs that drive results.

Invest in your agency’s future today!

Let TrainSMART help you identify gaps and determine the necessary training to improve efficiency and communication. Our comprehensive training assets include videos, eLearning modules, job aids, flowcharts, facilitator materials, participant materials, and individual assessments. We offer flexible delivery methods, including in-person coaching, one-on-one coaching, and virtual facilitated sessions.

Don’t wait any longer – contact TrainSMART today and discover the power of our training and development programs!

Download Our Government Capabilities Statement

Government Training Solutions Capabilities Statement 

Soft Skills Training For Government Employees

TrainSMART provides onsite or virtual, instructor-led, custom group training courses tailored to your organization’s needs. With over two decades of experience training Federal employees and contractors, you can choose the classes and workshops that best fit your needs and schedule.

Group soft skills training for government teams offers efficiency and effectiveness in ensuring all employees receive the same information and learn crucial principles and methods simultaneously. You choose the training, location (including virtual), and schedule to meet your organization’s needs.

Group Training Benefits:

  • Convenient scheduling options
  • Cost-effective with lower per-person costs and reduced travel expenses
  • Access to government discounts
  • Fixed pricing based on participant count
  • A consistent learning experience for all staff
  • Customizable training with relevant examples and content for your agency

Frequently Asked Questions: Government Training & Development Solutions

Why is employee training important for government agencies?

Training equips government employees with the skills to improve service delivery, increase efficiency, support compliance, and build trust with the public. It also helps agencies adapt to new regulations, technologies, and workforce challenges.

What types of training does TrainSMART offer for government teams?

We offer custom training in communication, leadership, customer service, performance management, onboarding, career development, and more—delivered through instructor-led, virtual, or blended formats.

Can TrainSMART customize training programs for specific government roles?

Yes. We develop tailored training solutions aligned with your agency’s mission, employee responsibilities, and performance goals. Our content reflects real-world government processes and challenges.

Does TrainSMART provide training for federal, state, and local agencies?

Absolutely. We’ve trained federal employees, contractors, and state and local agencies across the country—offering flexible delivery formats and government-compliant pricing structures.

How does TrainSMART help with leadership succession in government?

Our leadership development programs prepare mid-level and senior government staff for career advancement. We help agencies build internal talent pipelines and reduce dependency on external hires.

What soft skills training is most requested by government agencies?

Popular topics include emotional intelligence, conflict resolution, active listening, customer service, team collaboration, and facilitation skills—each customized for public sector environments.

Are your training programs available virtually?

Yes. We offer virtual instructor-led training (vILT), on-demand eLearning modules, and blended learning programs to support remote teams, hybrid environments, and multi-location agencies.

What are the benefits of group training for government teams?

Group training promotes consistent learning across departments, lowers per-person costs, reduces travel expenses, and ensures a unified understanding of agency-specific skills and expectations.

Does TrainSMART offer coaching and assessments for government staff?

Yes. We provide one-on-one coaching, skill assessments, and individual development plans to support leadership growth, communication improvement, and career progression within your agency.

How can we get started with TrainSMART’s government training programs?

Click “Request Information” or contact us directly. We’ll help assess your agency’s goals and recommend a customized training strategy to improve performance, engagement, and service delivery.

TrainSmart is a Certified Woman-Owned Business Enterprise and a Woman Small Business.

We have approximately 300 facilitators, professional development trainers, instructional designers, and content developers strategically located in the United States and worldwide.

Your Extra Set Of Hands Is Here To Help! Tell Us About Your Project

Don’t wait any longer – contact TrainSMART today and discover the power of our training and development programs! To request a price quote, proposal, or more information, complete our Group Training Request Form or call 800-807-8030.

    We are proud of the opportunities that we have with the following agencies:

    U.S. Railroad Retirement Board, Department of Homeland Security, Security and Exchange Commission, Federal Reserve Banks, NASA, U.S. Army-Fort Hood, Navy Federal Credit Union, Washington Department of Transportation, Alabama Department of Health, United States Department of Energy, Center for Excellence in Disaster Management and Humanitarian Assistance (CFE) a direct reporting unit to the U.S. Indo-Pacific Command (USINDOPACOM), U.S. Department of Agriculture, U.S. Forest Service, U.S. Naval Research Laboratory, Missile Defense Agency, U.S. Department of Housing & Urban Development (HUD), United States Department of Agriculture: Food & Nutrition, United States Army, U.S. Department of Commerce, United States Army Special Operations Command, United States Navy, Federal Deposit Insurance Corporation (FDIC), California Department of Social Services, California Department of Veterans, and the Superior Court of California.

    Past Government Training Success Stories

    Soft Skills Training For Government Employees

    Department Of Homeland Security

    Custom-tailored Design & Facilitated Various Professional Development Workshops For DHS.gov

    U.S. Navy

    Custom-tailored Design & Facilitated Various Professional Development Workshops For U.S. Navy

    U.S. Department Of Housing & Urban Development

    Custom-tailored Design & Facilitated Various Professional Development Workshops For HUD

    U.S. Air Force

    Custom-tailored Design & Facilitated Various Professional Development Workshops For U.S. Air Force

    • Effective Communication Skills

    NASA

    Custom-tailored Design & Facilitated Various Professional Development Workshops For NASA

    U.S. Army

    Custom-tailored Design & Facilitated Various Professional Development Workshops For U.S. Army

    Missile Defense Agency

    Custom-tailored Design & Facilitated Various Professional Development Workshops For Missile Defense Agency

    Department Of Defense

    Custom-tailored Design & Facilitated Various Professional Development Workshops For the Department of Defense

    • On-Site & Blended Train-The-Trainer
    • Professional Business Writing
    • Emotional Intelligence Training
    • Working With Virtual Teams Training
    • Understanding Yourself

    U.S. Railroad Retirement Board

    • Custom-Tailored Train-the-Trainer Workshop