Success Stories
Entrepreneurial Leadership Training for Engineering Leaders
TrainSmart’s training expertise was sought out when a large multi-national organization moved from not-for-profit to for-profit. Its on-site engineering services group began the hunt for new business opportunities, and TrainSmart was in charge of designing a custom training to aid in entrepreneurship.
5-Day Train-the-Trainer Certification Program for a Global Mining Company
Client looked to TrainSmart in need of an updated Training program for their Learning and Development team and the subject matter experts of their Safety Division.
Call Center Customer Service Training for New Hires
Looking to develop new orientation training material for new hires at our Client’s customer service call center, They looked to TrainSmart to create a customer service training program that would efficiently train new hires, as well as impart knowledge of the customer service philosophy and phone etiquette/ training.
Blended Learning & eLearning Solution for a Pharmaceutical Company
When this organization implemented an expansive and complicated document management system they were suddenly in need of a company-wide training to best educate their employees on the important new system. In order to be effective, this organization needed a solution to training and support in an environment with minimal SMEs and financial constraints.
Customer Service & Leadership Training for a Chemical Manufacturer
The client wanted to develop a client-facing team of consultants that had superior technical knowledge and would be capable of leading development of highly sophisticated customer specific solutions. The client selected a team of 15 research scientists each with multiple PhDs within their discipline.
National Train-the-Trainer Rollout For Patch.com
TrainSMART rolled out a national training strategy and developed a Train-the-Trainer program to successfully train the quickly expanding, national online team.
World-Class Employee Onboarding Program for a Growing Staffing Firm
Designed & developed a world-class on-boarding program for a staffing company.
Custom Sales Training Program for a Chicago Flooring Company
Project Management Fundamentals Training for a Major Brewing Company
The ultimate goal of this project was to teach people, who are not professional project managers, what they need to know to initiate, plan, execute, control and close a project effectively. It was not to develop professional project managers.