TrainSMART Customer Success Stories
5-Day Train-the-Trainer Certification Program for a Global Mining Company
A global mining and metals company needed to update training for its L&D team and Safety Division experts. TRAINSMART built a custom five-day Train-the-Trainer certification program, and every participant left with a finished training project.
Custom Train-the-Trainer Program for a Chicago Manufacturing Company
A Chicago manufacturer needed a consistent way to train and evaluate its line workers. After TRAINSMART's custom Train-the-Trainer program, the company reported 45% fewer incidents and 30% lower turnover.
Custom Train-the-Trainer Program for a Utility Call Center Team
A Midwest utility expected call volume to surge with a new remote gas-meter system, and its young training team had to prepare the reps. TRAINSMART trained all 12 trainers in a private Train-the-Trainer workshop rated 4.6 out of 5.
Custom Train-the-Trainer Program for Bermuda Government Employees
The Bermuda Government needed its subject matter experts to train staff through a government-wide technology and operational change. TRAINSMART's custom three-day Train-the-Trainer program prepared each of them to train on their own.
Technical Train-the-Trainer for Pharmaceutical Manufacturing
A pharmaceutical manufacturer's SMEs trained new hires inconsistently across teams and shifts in a highly regulated environment. TRAINSMART's technical Train-the-Trainer program made SOP-based on-the-job training more consistent and effective.
National Train-the-Trainer Rollout For Patch.com
Patch.com had to onboard thousands of journalists, editors and ad managers for the largest hyperlocal expansion in U.S. history. TRAINSMART built a standardized Train-the-Trainer system that helped it scale into more than 1,000 communities.
Developed Custom Train-the-Trainer For Public Safety Organization
A public safety testing organization wanted its subject matter experts to capture their knowledge before it walked out the door. Through TRAINSMART's custom Train-the-Trainer program, about 1,000 SMEs have been certified to train.
Custom Train-the-Trainer Program for a Chicago Transit Authority
Trainers at a large Chicago transit organization needed a more uniform way to design and deliver training. After TRAINSMART's tailored three-day Train-the-Trainer course, the client reports consistent new-hire training and fewer human errors.
Train-the-Trainer Program for the City of Santa Monica
The City of Santa Monica was launching an internal institute and needed staff who could teach it. TRAINSMART trained 33 city employees as trainers, and they now deliver the program without outside help.