This prominent public safety testing and organization company had the initiative to train their “Knowledge Workers”/ Subject Matter Experts on how to design, develop and train on their particular areas of expertise.
The Training Process:
TrainSmart designed, developed and delivered a Train-the-Trainer program to capture the intellectual capital of their workforce so that it was not lost due to retirement, death, resignation for another company; reduce the amount of revenue paid to third party vendors providing these services while empowering their knowledge workers to grow professionally.
To date, approximately 1,000 SMEs have been certified in the train-the-trainer program.
Approximately, 40% of the SMEs are producing most of their own training materials and that percentage is increasing.