This prominent public safety testing and organization company had the initiative to train their “Knowledge Workers”/ Subject Matter Experts on how to design, develop and train in their particular areas of expertise.
The Training Process:
TrainSmart designed, developed, and delivered a custom train-the-trainer program to capture the intellectual capital of their workforce so that it was not lost due to retirement, death, or resignation for another company; reduce the amount of revenue paid to third-party vendors providing these services while empowering their knowledge workers to grow professionally.
To date, approximately 1,000 SMEs have been certified in the train-the-trainer program.
Approximately, 40% of SMEs are producing most of their own training materials and that percentage is increasing.