TrainSMART’s Business Communication: A Foundation For Success is designed to help participants improve communication skills , and professionalism , and increase confidence in a variety of business situations.
This half-day workshop will be highly interactive using facilitated discussion, demonstration, activities, and practice opportunities to improve skills.
The Problem
Employees not communicating effectively with each other
Inadequate focus on cross-function communication
Difficulty fully listening to one another
Challenges with matching body language and tone to words spoken
The TrainSMART Solution
Participants will learn to:
Define workplace professionalism
Identify communication challenges
Create more positive first impressions
Understand their own communication style and the impact it may have on others
Understand how others communicate and process information
Develop stronger business relationships
Improve confidence
Develop strategies for challenging situations
Business Communication For Success Outline
Module 1: Communication
Defining Professionalism
Communication Model
Module 2: Communication Styles
Module 3: Communication Skills
“V3” Communication
Power of Asking Effective Questions
Listening Skills
Module 4: Difficult Conversations
Emotions
Triggers
Respond vs. React
Managing Others
Target Audience
Delivery Methods
Face-to-Face Classroom Training
Live Virtual Instructor-led Classroom Training
Transform Your Team’s Communication Skills
Ready to elevate your team’s performance? Let’s explore how TrainSMART’s proven communication training can drive real results for your organization. Schedule a complimentary 30-minute consultation to discuss your unique needs and discover if we’re the right partner for you.
Get Started:
Call us directly at 800-807-8030
Complete the brief form below
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