Custom-tailored communication skills training to businesses in Chicago.

Are you frustrated with communication breakdowns in your workplace?

Do misunderstandings and confused messages hinder your team’s productivity? It’s time to put an end to these issues once and for all.

At TrainSmart, we provide workplace communication training tailored to your organization’s needs, conducted on-site at your preferred location. Our group workshops are designed to teach essential interpersonal communication skills that will improve your organization’s productivity and success.

Through our in-person or virtual training sessions, your team members will learn:

  1. The key style differences that lead to communication breakdowns among colleagues
  2. The vital elements connecting communication, behavior, and trust
  3. Diverse strategies for facilitating open communication between team members
  4. How to respect and capitalize on each other’s communication style differences to minimize conflict
  5. Ways to enhance communication between employees and management
  6. Techniques for boosting productivity through effective communication in both the workplace and at home
  7. Establishing a strong foundation of communication skills for employees to build upon upon returning to the organization
  8. And much more!

It’s time to take action and invest in top-notch communication skills training for your team. Trust between employees, colleagues, and management is crucial for success, and we’re here to help. Get in touch with us today to discover more about our in-person communication skills training and how it can benefit your organization.

Chicago Communication Skills Training Outline

Learn the Characteristics of Effective Communication

  • Definition of effective communication in a professional context
  • Key components: clarity, conciseness, coherence, and courtesy
  • Active listening skills and their importance
  • Non-verbal communication: body language, facial expressions, and tone of voice
  • Adapting communication style to different audiences and situations

The Importance of Effective Communication

  • Impact of communication on workplace productivity and relationships
  • Role of communication in leadership and team management
  • How effective communication contributes to organizational success
  • Consequences of poor communication in the workplace
  • Case studies of successful communication strategies in for businesses

Motivational Principles

  • Understanding intrinsic and extrinsic motivation
  • The role of communication in motivating others
  • Techniques for delivering constructive feedback
  • Using positive reinforcement effectively
  • Tailoring motivational approaches to individual needs and preferences

Conflict and Energy Drains

  • Identifying common sources of workplace conflict
  • Recognizing energy drains in communication patterns
  • Strategies for addressing and resolving conflicts constructively
  • Techniques for managing difficult conversations
  • Building resilience and maintaining energy in challenging communication situations

Understanding Behavior – DiSC Personal Profile System®

This section will use the DiSC® model to enhance understanding of communication styles:

Understanding self and others

  • Overview of the DiSC® model: Dominance, Influence, Steadiness, Conscientiousness
  • Identifying personal communication style through DiSC® assessment
  • Recognizing the communication preferences of each DiSC® style

Respecting differences

  • Appreciating the value of diverse communication styles in a team
  • Strategies for effective communication with each DiSC® style
  • Overcoming communication barriers between different styles
  • Promoting inclusivity through adaptive communication

Capitalizing on strengths

  • Leveraging personal communication strengths identified by DiSC®
  • Strategies for compensating for potential blind spots in communication
  • Techniques for building well-rounded communication skills
  • Applying DiSC® insights to improve team communication and collaboration

Throughout the training, there will be a focus on applying these concepts to the unique business environment of Chicago, including:

  • Examples and case studies from local businesses
  • Discussion of communication challenges specific to a diverse workforce
  • Strategies for effective communication in a fast-paced business culture

The training will include interactive exercises, role-playing scenarios, and group discussions to ensure a practical application of the concepts learned.

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On-Site Custom-Tailored Workshop Information

TrainSmart can become your full-service training department, delivering solutions to all your on-site training needs. When you partner with us, you gain several advantages, including:

Trainsmart_Fully-customized
Fully customized
content & delivery

Flexible
scheduling


Reduced
overall costs

Immediate
on-the-job application

Confidentiality is
not compromised

Building
cohort teams

Cutting-edge
technology

Industry-leading
experience

Hire TrainSMART To Improve Your Employee Communication Today

     

    Regus Floor 12
    1600 Golf Road Ste. 1200
    Rolling Meadows, IL 60008
    Office: 847-991-8181
    Toll Free: 800-807-8030
    Email: inquiries@trainsmartinc.com