TrainSMART’s Chicago-based has over 20 years specializing in computer software training and an additional 15 years in training, sales and sales training. As Director for a computer software training company, she was responsible for sales, courseware development, skills assessment programs, classroom training and running the day-to-day operations of the organization.
She has a strong and dynamic presence in the classroom but encourages a relaxed and open environment for asking questions. Her extensive consulting work with databases, website development, and project management give her a comprehensive understanding of how to assist businesses with implementing technology effectively. Her facilitation style and strong technical background allow her to impart real-world knowledge to the classroom training experience.
Key Competencies
Training, Consulting, and Development:
- Project Management
- Database Design
- Courseware Development
Project Management – creating, managing and tracking in the project files national and international (software/hardware upgrade rollouts, commercial construction, and corporate relocation)
Documentation Development and Technical Writing
- Step by step
- Practice labs
- Instructional Design
- Project Management (training & software development)
- Training Program Development (technology & courseware solutions, skills assessment)
- Forecast models in Excel
- Sales Training
- Train-the-Trainer facilitator
- Document Use Case for each event/response in the desired format
- Step by step handling of each user scenario
- Migration of Microsoft Office Products