3-Day Train-the-Trainer Course in Miami, Florida [2027 Dates]

30+ Years of Experience

TrainSMART has developed trainers and facilitators for more than
three decades.

We help organizations improve workplace learning and
knowledge transfer.

Hands-On Training

Participants do more than listen.

They practice facilitation, learner engagement, questioning,
delivery, and classroom management.

Optional IBCT Pathway

Participants may pursue an optional IBCT trainer certification pathway.

The three-day TrainSMART program completes the first step
in that process.

Build Better Trainers for Miami’s Diverse Workforce

Miami organizations operate in a fast-moving and highly diverse business environment.

Employees often need to train people across departments, locations, cultures, and experience levels.

Many organizations also rely on experienced employees and subject-matter experts to teach others.

However, knowing the subject does not automatically make someone an effective trainer.

Great trainers know more than the content.
They know how to help other people learn it.

TrainSMART helps professionals make that transition.

Our Miami Train-the-Trainer workshop teaches participants how to organize information, engage adult learners,
facilitate discussion, and improve knowledge transfer.

As a result, participants leave with practical skills they can use immediately.

1. Experts Become Trainers Without Preparation

Organizations often ask experienced employees to train others.

These employees know the work. However, they may not know how to teach it.

Train-the-Trainer development gives them a practical framework.

2. Training Does Not Engage the Learner

Many training sessions rely too heavily on information and presentation.

As a result, learners may lose focus or struggle to apply what they heard.

Effective trainers create participation and practice.

3. Training Varies Across Teams and Locations

Different trainers may teach the same topic in different ways.

This can create inconsistent onboarding and uneven performance.

A common training approach helps improve consistency.

Who Should Attend the Miami Train-the-Trainer Workshop?

This workshop is designed for professionals who train employees, customers, partners, or other workplace learners.

It is also a strong fit for subject-matter experts who have recently taken on training responsibilities.

• Corporate Trainers
• Learning & Development Professionals
• Technical Trainers
• HR Professionals
• Customer Education Teams
• Healthcare Educators
• Hospitality Trainers
• Operations Trainers
• Compliance Trainers

• Subject-Matter Experts
• Supervisors & Team Leads
• Training Managers
• Onboarding Specialists
• Facilitators & Presenters
• Instructional Designers
• Sales Enablement Teams
• Workforce Development Leaders
• Managers Who Train Others

Need Approval to Attend?

Download the Train-the-Trainer workshop flyer and share it with your manager.

Download the Train-the-Trainer Flyer

Participants may attend from Miami, Miami Beach, Coral Gables, Doral, Hialeah, Fort Lauderdale, Hollywood, Pembroke Pines, Boca Raton, and other South Florida communities.

What Makes TrainSMART’s Train-the-Trainer Workshop Different?

TrainSMART focuses on active learning and real practice.

Participants do not spend three days listening to lectures. Instead, they practice the skills they are learning.

The current TrainSMART program includes recorded practice exercises, peer feedback, instructor feedback, and post-course video support.

Participants do not simply learn about training.
They practice being trainers.

This approach helps participants build confidence before they return to the workplace.

Participants Practice How To:

• Facilitate learning
• Improve presentation skills
• Apply adult-learning principles
• Communicate more clearly
• Ask better questions
• Increase participation

They Also Learn How To:

• Manage difficult situations
• Improve classroom interaction
• Create instructional activities
• Facilitate virtual learning
• Give useful feedback
• Build trainer confidence

Move From Subject-Matter Expert to Confident Facilitator

Knowing your subject is important.

However, effective training requires more than expertise.

TrainSMART helps participants understand the difference between presenting, training, and facilitating.

Presenter

A presenter shares information and explains ideas.

Trainer

A trainer teaches skills and gives learners opportunities
to practice.

Facilitator

A facilitator creates an environment where learners
participate and contribute.

Learners discuss, practice, reflect, and apply.

Meet Our Master Trainers

TrainSMART’s experienced facilitators bring practical workplace learning expertise to every Train-the-Trainer workshop.

Michelle has spent the last 30 years looking for and studying new ways to make learning stick. She works with Train-the-Trainer participants to help them use these techniques in creative ways to make their own training topics interesting and easy to remember. The methods are based on recent learning, training, and education research.

Michelle Allegretti
Master Trainer
Senior Instructional Designer

As a Trainer, Instructional Designer, and Project Manager at TrainSmart, Cindy Catrone specializes in leading Train-the-Trainer (T3) workshops that empower subject matter experts and internal instructors to deliver high-impact learning experiences.

Cindy Catrone
Master Trainer

As a trainer, Elana often teaches TrainSmart’s flagship workshop, Train-the-Trainer. She also heads our Minneapolis office and, as a writer, provides support on everything from marketing to website content.

Elana Centor
Master Trainer

What Will You Learn in the Train-the-Trainer Workshop?

TrainSMART’s curriculum covers both training design and training delivery.

Participants learn how adults learn, how to organize training, how to improve engagement, and how to evaluate learning.

1. Understand the Learner

Explore adult-learning principles, communication, learner needs, and engagement.

2. Design the Training

Develop objectives, organize content, and choose instructional strategies.

3. Deliver With Confidence

Improve facilitation, presentation, listening, and questioning skills.

4. Practice and Improve

Practice new skills and receive feedback from the facilitator and peers.

What Will You Cover During the 3-Day Workshop?

The current TrainSMART curriculum includes communication skills, adult learning, instructional design, delivery, classroom management, virtual facilitation, and final participant presentations. :contentReference[oaicite:4]{index=4}

Day 1: Foundations and Training Design

• Presenter, trainer, and facilitator roles
• Communication skills
• Communication styles
• Understanding the audience
• Adult-learning principles
• Instructional design
• Training objectives
• Active learning
• Training activities

Day 2: Facilitation and Delivery

• Presentation skills
• Questioning techniques
• Listening skills
• Learner participation
• Motivation
• Handling difficult situations
• Classroom management
• Training techniques
• Virtual facilitation

Day 3: Practice and Application

• Facilitation practice
• Participant presentations
• Final training project
• Instructor feedback
• Peer feedback
• Training resources
• Application planning

View the Full Train-the-Trainer Curriculum

Designed for Miami and South Florida Organizations

Miami’s workforce includes organizations that depend on strong communication, service, technical knowledge,
and consistent training.

That creates a strong need for employees who can teach others effectively.

Hospitality & Tourism

Develop trainers who support onboarding, guest service, operations, safety, and service standards.

Healthcare & Medical Services

Improve onboarding, compliance education, procedural training, and workforce development.

Aviation, Transportation & Logistics

Support technical instruction, safety training, operational consistency, and employee readiness.

Financial & Professional Services

Develop trainers who can explain processes, systems, policies, and customer-facing expectations clearly.

International & Multicultural Teams

Help facilitators adapt training for diverse audiences and different workplace experiences.

Technology & Customer Education

Improve product training, software enablement, customer education, and internal knowledge transfer.

Train Subject-Matter Experts to Teach, Not Just Explain

Subject-matter experts often teach from the perspective of someone who already knows the content.

However, the learner may be starting from a very different place.

Effective trainers learn to see the content through the learner’s eyes.

Effective Trainers Ask:

• What does the learner already know?
• What must the learner be able to do?
• What information is essential?
• What information can we remove?
• Where should learners practice?
• Where are mistakes likely to happen?
• How will we know learning occurred?

What Does Your Organization Gain?

Better trainers can improve learning across the organization.

In turn, this can support stronger onboarding, knowledge transfer, workforce consistency, and employee readiness.

• More consistent onboarding
• Faster knowledge transfer
• Stronger trainer confidence
• Better learner engagement
• Improved communication
• More interactive learning

• Better technical instruction
• Greater workforce consistency
• Stronger internal training capability
• Improved employee readiness
• More effective virtual training
• Better transfer of institutional knowledge

From Content Expert to Confident Facilitator

Quick Win

Improve how you open, organize, and facilitate training.

Better Engagement

Turn information-heavy presentations into active learning.

Greater Confidence

Become more comfortable managing learners, questions, and discussions.

Organizational Impact

Transfer knowledge more consistently across teams and locations.

Miami Workshop Logistics

Nearby Airports

• Miami International Airport (MIA)
• Fort Lauderdale-Hollywood International Airport (FLL)

MIA is generally the most convenient airport for workshops held in the Miami area.

Nearby Areas

• Downtown Miami
• Brickell
• Coral Gables
• Doral
• Miami Beach
• Airport / Blue Lagoon Area

Upcoming Miami Train-the-Trainer Workshop Dates

TrainSMART is currently finalizing future public Train-the-Trainer dates for Miami.

Contact us for the next available Miami session or for another Florida workshop option.

Miami Public Workshop

• November 8 – 10, 2027

3-Day Train-the-Trainer Workshop

$2,300 per participant

Workshop + IBCT Certification Pathway

$2,865 per participant

Need a Private Train-the-Trainer Workshop in Miami?

Organizations with several trainers may benefit from a private Train-the-Trainer program.

TrainSMART can deliver a private program onsite or virtually.

Private delivery also allows the workshop to focus more directly on your training environment, content, and business needs.

Explore Private Train-the-Trainer

Choose the Train-the-Trainer Format That Fits Your Needs

TrainSMART offers several options based on your schedule, team size, and training goals.

Public 3-Day Workshops

Attend a scheduled instructor-led workshop in one of TrainSMART’s public workshop cities.

View Public Workshops

Live Virtual Train-the-Trainer

Complete the full Train-the-Trainer program through live instructor-led virtual sessions.

View Virtual Workshops

Private Train-the-Trainer

Train multiple employees through a private on-site or virtual program.

Explore Private Programs

1-Day Train-the-Trainer

Choose a shorter option for focused facilitator development.

Explore 1-Day Workshops

Convince My Boss

Download 2027 Public Train-the-Trainer Flyer

Frequently Asked Questions

Is this workshop appropriate for new trainers?

Yes.

The program is designed for both new and experienced trainers.

Participants can build skills from their current level.

Is this workshop useful for subject-matter experts?

Yes.

Many subject-matter experts know their content well but have never learned formal training methods.

The workshop helps them turn expertise into effective instruction.

Is this only a presentation skills workshop?

No.

Presentation skills are only one part of the program.

Participants also learn instructional design, adult-learning principles, facilitation, classroom management, learner engagement, and evaluation.

Will I practice delivering training?

Yes.

Practice is a major part of the workshop. The existing Miami program description includes multiple practice segments and a final recorded training project. :contentReference[oaicite:5]{index=5}

Does the program include CEUs?

Yes.

TrainSMART currently lists the three-day program as earning 3.5 CEUs. :contentReference[oaicite:6]{index=6}

Is IBCT certification required?

No.

Participants may attend solely to improve their skills as trainers and facilitators.

The IBCT pathway is optional.

Can TrainSMART deliver the program at our Miami office?

Yes.

TrainSMART offers private onsite and virtual Train-the-Trainer programs.

Can this help standardize trainers across locations?

Yes.

A common training approach can improve consistency across trainers, departments, and locations.

What Past Participants Are Saying

“The Train-the-Trainer course was fantastic! Some of the most
valuable things that I gained are confidence; techniques to
facilitate dry, technical data; and PowerPoint tricks.”

“The instructor was excellent, in fact, one of the best that I had
experienced. The course is well-structured and presented in an
excellent fashion.”

“This is the best Train-the-Trainer course that I ever attended!
I learned new approaches to training development,
delivery, and assessment.”