Workplace Conversation Skills Workshop Virtual Training Workshop
Session Length Options: 90 minutes, 3 hours
Overview:
TrainSMART’s virtual conversation skills training teaches team members at all levels how to courageously give and receive feedback to/from peers and supervisors. Participants learn to lead project teams and advocate for themselves through live video crucial conversation training. Engaging in virtual activities ensures the retention of concepts for having productive talks in the workplace.
Target Audience:
All levels of employees seeking to boost skills for online courageous conversations training.
The Problem:
There is a perception that only senior staff can speak up and address issues at work. Many struggle with crucial conversations like providing tough feedback, negotiating priorities, and resolving conflicts. Virtual workshops build confidence and skills to have these challenging talks across the organization.
Our Solution:
This live video conversation skills course teaches participants to:
- Use emotional intelligence to prepare for vital conversations
- Discuss issues respectfully to reach mutual understanding
- Follow up on agreed actions between both parties
Course Outline:
- Identify the types of online courageous conversations needed
- Learn Crucial Conversations® techniques to express anything respectfully
- Practice skills through engaging virtual activities
- Explore strategies to initiate crucial conversations
- Discuss how to state your position positively
- Learn dialogue tools to align on shared goals
- Role play scenarios for common crucial conversations
- Develop strategies to speak up assertively
- Practice giving and receiving feedback remotely
- Discuss tactics for resolving tension and disagreement
- Explore methods for mutual problem solving
- Share action plans for applying skills on the job
Virtual Training Platform:
Our live video workshops use Zoom, Adobe Connect, or your preferred platform. Advanced tools like breakouts, whiteboards, and polls maximize engagement.
On-Demand Coaching:
Extend learning with personalized virtual coaching sessions. Practice tailored scenarios to master skills. Reviews and accountability keep participants on track.
Invest in your team’s success with TrainSMART’s transformative virtual conversation skills training. Unlock courage and confidence to handle crucial workplace talks with emotional intelligence and respect.
Workplace Conversation Skills Workshop FAQs
What are workplace conversation skills training?
Workplace conversation skills training helps employees learn how to speak up respectfully, give and receive feedback, address concerns, and handle difficult conversations with confidence. TrainSMART’s virtual workshop focuses on practical communication skills employees can use with peers, supervisors, project teams, and cross-functional partners in everyday workplace situations.
Who should attend this virtual conversation skills workshop?
This workshop is designed for employees at all levels who want to build confidence in having courageous workplace conversations. It is especially useful for team members who need to give feedback, negotiate priorities, resolve tension, advocate for themselves, or communicate more effectively with peers, supervisors, and project stakeholders.
How long is the Workplace Conversation Skills Workshop?
TrainSMART offers this virtual workplace conversation skills workshop in 90-minute and 3-hour session options. The shorter format is ideal for focused skill-building, while the longer session allows more time for practice, role play, discussion, and application to real workplace conversation scenarios.
What skills are covered in the workshop?
Participants learn how to prepare for important conversations using emotional intelligence, speak respectfully, state their position clearly, align around shared goals, give and receive feedback, manage disagreement, and follow up on agreed actions. The workshop also includes strategies for initiating conversations and practicing dialogue in virtual settings.
Why are courageous conversations important in the workplace?
Courageous conversations help teams address issues before they become larger problems. When employees feel equipped to speak up respectfully, they can improve trust, reduce conflict, clarify expectations, and strengthen collaboration. These conversations are especially important in virtual environments where misunderstandings can happen more easily.
Is this workshop delivered live or on demand?
The Workplace Conversation Skills Workshop is delivered as a live virtual instructor-led training session. TrainSMART can use Zoom, Adobe Connect, or your organization’s preferred platform. The live format allows participants to interact, practice skills, use breakout activities, and apply conversation tools in real time.
Can this training include coaching after the workshop?
Yes. TrainSMART can extend the learning experience with personalized virtual coaching sessions. Coaching gives participants a chance to practice tailored conversation scenarios, receive feedback, build accountability, and strengthen their ability to apply courageous conversation skills back on the job.
What outcomes can organizations expect from this training?
Organizations can expect employees to communicate more confidently, give and receive feedback more effectively, address tension earlier, and participate more actively in problem-solving conversations. The training helps create a culture where employees at all levels feel more prepared to speak up with emotional intelligence and respect.
Need A Live Virtual Instructor-led Workshop?
Ready to discuss your live virtual instructor-led training needs for a conversation skills workshop for your group? Schedule a call 800-807-8030 or fill out the form below. We look forward to connecting with you.