Session Length Options: 90 minutes, 3 hours
TrainSMART’s virtual conversation skills training teaches team members at all levels how to courageously give and receive feedback to/from peers and supervisors. Participants learn to lead project teams and advocate for themselves through live video crucial conversation training. Engaging in virtual activities ensures the retention of concepts for having productive talks in the workplace.
All levels of employees seeking to boost skills for online courageous conversations training.
There is a perception that only senior staff can speak up and address issues at work. Many struggle with crucial conversations like providing tough feedback, negotiating priorities, and resolving conflicts. Virtual workshops build confidence and skills to have these challenging talks across the organization.
This live video conversation skills course teaches participants to:
- Use emotional intelligence to prepare for vital conversations
- Discuss issues respectfully to reach mutual understanding
- Follow up on agreed actions between both parties
- Identify the types of online courageous conversations needed
- Learn Crucial Conversations® techniques to express anything respectfully
- Practice skills through engaging virtual activities
- Explore strategies to initiate crucial conversations
- Discuss how to state your position positively
- Learn dialogue tools to align on shared goals
- Role play scenarios for common crucial conversations
- Develop strategies to speak up assertively
- Practice giving and receiving feedback remotely
- Discuss tactics for resolving tension and disagreement
- Explore methods for mutual problem solving
- Share action plans for applying skills on the job
Virtual Training Platform:
Our live video workshops use Zoom, Adobe Connect, or your preferred platform. Advanced tools like breakouts, whiteboards, and polls maximize engagement.
Extend learning with personalized virtual coaching sessions. Practice tailored scenarios to master skills. Reviews and accountability keep participants on track.
Invest in your team’s success with TrainSMART’s transformative virtual conversation skills training. Unlock courage and confidence to handle crucial workplace talks with emotional intelligence and respect.
Need A Live Virtual Instructor-led Workshop?
Ready to discuss your live virtual instructor-led training needs for a conversation skills workshop for your group? Schedule a call 800-807-8030 ext.1 or fill out the form below. We look forward to connecting with you.