Business Challenge

This banking branch wished to enhance and create consistency with their product and sales training, and turned to TrainSmart’s Train-the-Trainer program to achieve their goal.

TrainSmart Solution

TrainSmart provided a tailored, hands-on, interactive workshop to challenge the bank’s participants to use effective and energetic verbal, vocal, and visual skills, learning to engage participants through questioning techniques, and develop visually pleasing slides to clarify and complement training content.

Results

The success of the Train-the-Trainer session prompted a request and discussion to provide sales and coaching training.