Training and Development For Retail
From corporate down to the retail facility, processes, technology and communication must all work together for a successful retail organization.
TrainSmart has worked with many levels of the retail business.
Our ability to carefully assess and analyze needs and provide creative solutions has allowed us to provide technology training, customized presentation skills training and coaching, customer service workshops to improve meeting facilitation skills.
Some key training initiatives TrainSmart has delivered in the retail industry include:
Retailer Call Center New-Hire Training
31% Y-to-Y Turnover Reduction
- ID & Development of Customer Service Program
- Developed Coaching Based Program For New Managers
- Training Needs Assessment For IT Department
- Delivered Train-The-Trainer Workshop
- Presentation Skills Workshops
- Instructional Design Services