Using the DiSC® Personality Assessment, TrainSMART’s People Skills & Workplace Professionalism Training Workshop will help participants understand their own communication style and how to adjust their style to fit the needs of others.
Lack of courtesy and respect within business teams
Misunderstandings due to ineffective communication
Poor customer service
Unprofessional attire for business casual environments
Finger pointing and lack of personal responsibility
The TrainSMART Solution
Learn how to behave professionally in all situations
Learn how to identify the benefits of being professional
Learn how to project a positive image that exudes confidence
Learn how to work positively and professionally with others
Learn how to define why different communication styles impact understanding
Learn how to identify strengths and opportunities for improvement in your own communication style
Learn how to define strategies to handle challenging situations more professionally
People Skills & Professionalism Training Outline
People Skills and Workplace Professionalism Defined
AAA of Professionalism
Developing a great first impression
The Impact of Body Language
Vocal and Verbal Communication
Written Communication Etiquette
Phone Communication Etiquette
Choosing a Positive Attitude
Managers and employees at all levels who want to improve their communication abilities and develop professional strategies for success.
People Skills & Professionalism is available in the following formats: Conference Breakout Session or 1-Hour, Half-Day Training Workshop, Full Day Training Workshop, Multi-Session Webinar.
Who offers on-site professionalism in the workplace training?
Need On-Site Training?
Let’s discuss your 2019 people skills and professionalism in the workplace training needs? Schedule a 15-minute call with a TrainSMART sales team member today. We look forward to hearing from you. Call us at 800-807-8030 or fill out the form below.
Hire Us To Improve Your Teams People Skills & Professionalism Today
Our course catalog offers you an easy way to link your organization's needs and goals to TrainSMART performance solutions workshops. All of our workshops are tailored, flexible, interactive and engaging. We use the outlines in this catalog as a starting point to identify the topics and delivery methods that will create the most successful outcomes. Our delivery methods for these workshops include instructor-led classroom, ILT webinars, virtual learning, eLearning, and structured on-the-job training.