Michelle has over 15 years’ experience in training, software design and development, management, marketing, and consulting with a concentration in learning or developing and teaching customized applications and training programs to solve business needs. She has developed numerous software applications for small and large businesses. She has conducted courses in many areas including computer software, soft skills, and train the trainer. Her strong technical background, along with her experience in training, provides a unique combination that allows her to bring technical expertise and real-life examples to her classes.

Michelle will provide an approach that takes the experience and abilities of the students into account and adapts the training to match the character of the class. Her enthusiasm encourages participants to learn in a fun, relaxed environment.

  • Project Management (training and software development)
  • Systems Analyst for pre and post sales for Texas
  • Instruments
  • Development of sales and marketing strategies and materials
  • Systems Engineer for Northrop Defense Systems Division
  • Strong management, leadership, organization, team building and presentation skills
  • Exceptional interpersonal skills
  • MOUS in Microsoft Access,
  • Excel, PowerPoint and Word
  • A+ Certification
  • BS in Electrical Engineering – University of Illinois
  • Adjunct faculty – DePaul University
  • Microsoft: Access, Excel, FrontPage, Outlook, PowerPoint, Word
  • MS Windows
  • PDA
  • Lotus Notes
  • GroupWise
  • QuickXpense
  • Documentum
  • CoreDossier
  • Dreamweaver
  • Flash
  • Languages: Visual Studio and Visual Studio.net, Visual Basic, Java, JavaScript, C, HTML, ASP
  • Proprietary and Custom Software
  • Project Management
  • Operational and performance qualifications
  • Usability Testing (QA)
  • Instructional Design and Technical Writing
  • Application Design and Development
  • Documentation Development
  • Business & Technical Writing
  • Powerful Presentation Skills
  • Train-the-Trainer
  • Time Management
  • Meeting Facilitation
  • Training, Consulting, Design and Development:
    • Programming Custom applications
    • Presentation Skills
    • Train-the-trainer
    • Sales Training
    • Customer Service