We create high-quality, comprehensive instructor-led and eLearning curricula. As a top instructional design company our number one objective is to align your training needs with your business goals and strategies.

TrainSmart’s instructional design and development activities are based on classical instructional design models while utilizing contemporary approaches to designing learning.

Our partnership with our client’s support an interactive process that improves the efficiencies in design and development-but most importantly – the outcome. Scenario-based, motivational design and immersive learning are just a few of the methodologies we employ to design effective and engaging learning.

With so many ways to train and learn, how do you choose the best approach to meet training goals for multiple learners?

We base the majority of our design activities on the ADDIE, SAM and AGILE models. What sets us apart is our ability to take these classical models and adapt contemporary approaches, allowing us to create learning solutions that are immersive and motivational.

test-image-StephaneRapone“Working with TrainSmart on instructional design projects has always been an effective way to reach goals for programs that require customization or built from the ground up – which is why we keep engaging them with our projects. The process used is straight-forward, consistent, quick and effective. Even though we may work with different professionals on various projects, the customer experience we have and quality of work consistently exceeds expectations.”

Our Approach To Instructional Design Projects

Our approach to partnering with our clients is interactive. This proven approach results in a superior outcome. In addition, clients see improved efficiencies throughout the design and development phases of projects.

While we rely on classical instructional design, we are not wedded to any particular delivery modality, relying instead on the best solution uncovered through the design process. TrainSmart solutions included but are not restricted to online learning (WBT), instructor led (ILT), Virtual Instructor-led (VILT) and blended modalities for corporate and academic clients.

The final product we deliver may be in the form of participant guides, leader guides, job aids, e-learning modules, webinars, technical documentation, simulations, community development, testing and certifications or implementation of a full LMS system.

This process makes sure that the training need is clearly defined, the courses are well designed, there are quality materials that can be used during and after training and the appropriate strategies are applied for effective knowledge transfer.


  • Develop and conduct complex training programs in response to organizational needs.
  • Facilitate classroom, virtual instructor-led, and train-the-trainer programs
  • Analyze employee training needs and develops appropriate new programs and materials
  • Develop Instructional development solutions that include written course content, systems documentation and e-learning (Adobe Captivate & Articulate Storyline)
  • Develop quality training materials based on the ADDIE, SAM & AGILE models of instructional design
  • Write course content, practice scenarios, activities, and assessments
  • Consult with clients, team members, subject matter experts regarding training needs
  • Deliver engaging and professional, small group and/or classroom training to end users
  • Design effective blended training solutions which are job-based, learner-centered, organized, accurate, practical and sustainable
  • Develop robust and sustainable blended training curriculum
  • Develop programs like digital eBooks, eLearning modules, self-directed modules, classroom materials (participant guide, facilitator guide, presentations, etc) and coaching tools

Our training modalities include:

We are positive a partnership with TrainSmart and our instructional design consultants will lead to positive results no matter what the business challenges involves.

There is no one size fits all when it comes to learning. A partnership with TrainSmart will lead to positive results no matter what the business challenges involves. Call us today at 800-807-8030 or email us at [email protected] to discuss how we can help your organization move to the next level of success.


Anna Filas
Director of Organizational Learning & Instructional Design


David Finley
Director of Instructional Systems


Cynthia Manika
Senior eLearning Developer

Client Service Delivery Model

Just as TrainSmart uses classical instructional design models to develop training, we follow a World Class Service Model to ensure that our clients gain full value from their investment in our services.

Our World Class Service Model is built around three primary tenets: Relationship, Value, and Measurement.

Relationship: We pride ourselves on establishing deep relationships and partnerships with our clients so we may be proactive and strategic in our actions and delivery.

Value: We recognize that client value comes from providing strategic guidance so you may optimize the services and consultative advice delivered.

Measurement: Our clients can realize maximum value by connecting the dots to real world business outcomes – does our solution impact performance, retention, or efficiency and can you measure it? If it is our client’s desire, we work diligently to gain evidence that supports real ROI and helps them to showcase the impact they are having in these areas.

To execute on this service delivery model, TrainSmart leverages an implementation and long-term value framework structure that includes:

Dedicated Client Account Manager: From the first day as a new TrainSmart client, you are assigned a dedicated Client Account Manager, whose sole job is to ensure that you receive maximum value and attention.

Constant Delivery Team: Your TrainSmart team remains in place and provides a “Value Framework” that establishes an ongoing process of support, service, and consulting for your entire organization.

Consultative Assistance: TrainSmart provides extensive consultative guidance within the scope of your project without charging any consulting fees. Your service delivery team will include the correct talent needed to gain the results you seek.

Client Support: TrainSmart provides you with a team of support specialists that answer questions related to organizational and personal performance.

Comprehensive Training and Education: TrainSmart provides training and education programs designed to enhance your capabilities. Our staff of experienced trainers strives to support you when needed, where needed, and how needed every time, all the time.

Because our methodology is so robust,

we have designed training opportunities in a wide range of industries. We’ve had successes in…