Whether you are new to training and have recently been given training responsibilities or are looking for ways to improve your current training skills, this TrainSMART’s 3-day Train-the-Trainer Course in Phoenix, AZ is for you!

By investing in this workshop you will learn essential skills to transfer knowledge in a way that is effective, engaging, and educational.

We’ve all been to training sessions that are dull, boring, and lecture-oriented. While the trainer may know the topic, they may not know how to deliver information. Make sure you are not one of those trainers! This fun, interactive workshop will provide you with the platform skills and the confidence you need to design, develop and deliver dynamic training that sticks!

Using a topic of your choice, you will learn how to create a training plan that moves simply from one topic to the next, understand the development process and how to incorporate activities that increase participation and understanding, manage classroom challenges, and utilize facilitation skills that make learning both educational and fun!

The final day will culminate in a recorded practice session with feedback and coaching from the participants and the facilitator.

Why Choose TrainSMART’s Train-the-Trainer Course?

Train-the-Trainer Training Is TrainSMART's Core Competency

Train-the-Trainer Is a Core TrainSMART Capability

TrainSMART specializes in developing trainers, facilitators, and Subject Matter Experts who are responsible for teaching others.

Our facilitators bring experience in both instructional design and training delivery, so participants learn not only how to present information, but how to design learning that is relevant, engaging, and effective.

TrainSMART’s program covers the full training process — from understanding the audience and developing objectives to facilitation, participant engagement, evaluation, and delivery.

TrainSMART's Train-the-Trainer Is Certified By International Board of Certified Trainers

Independently Certified by the International Board of Certified Trainers

TrainSMART’s three-day Train-the-Trainer program is certified by the International Board of Certified Trainers (IBCT).

The program was reviewed against IBCT’s professional competencies and training standards, rather than being certified solely by TrainSMART.

Completion of the TrainSMART program fulfills the professional education component that serves as the first step toward applicable IBCT trainer certification.

You'll Receive An International Trainer Certification

Practice Your Skills and Receive Real Feedback

TrainSMART’s Train-the-Trainer course is designed around application, not just theory.

Throughout the workshop, participants apply adult-learning principles, instructional-design methods, facilitation techniques, and engagement strategies to their own training content.

On Day 3, each participant delivers a short training session and receives structured feedback from the facilitator and fellow participants.

Meet Our Master Trainers

Michelle has 20 years of experience in exploring and researching innovative ways to make learning sticky. She works with Train the Trainer participants to foster their creativity in applying these techniques to their own training topics to make those topics engaging and sticky. The techniques employ the latest research in learning, training, and education.

Michelle has 20 years of experience in exploring and researching innovative ways to make learning sticky. She works with Train the Trainer participants to foster their creativity in applying these techniques to their own training topics to make those topics engaging and sticky. The techniques employ the latest research in learning, training, and education.

Michelle Allegretti
Master Trainer
Senior Instructional Designer

Donna Steffey, MBA, CPLP, is passionate about helping people discover their own brilliance. As an international trainer, coach, and author Donna uses humbleness and humor to create a positive learning environment.
Donna Steffey, MBA, CPLP, is passionate about helping people discover their own brilliance. As an international trainer, coach, and author Donna uses humbleness and humor to create a positive learning environment.

Donna Steffey
Master Trainer

Since 2013, Elana Centor has partnered with TrainSmart in three key areas: training, business development, and writing. As a trainer, Elana often teaches TrainSmart's flagship workshop: Train-the-Trainer. She also heads our Minneapolis office and as a writer provides support on everything from marketing and website content.

Since 2013, Elana Centor has partnered with TrainSmart in three key areas: training, business development, and writing. As a trainer, Elana often teaches TrainSmart’s flagship workshop: Train-the-Trainer. She also heads our Minneapolis office and as a writer provides support on everything from marketing and website content.

Elana Centor
Master Trainer

TTT Videos

Learning Objectives

Upon completion of the workshop, learners should be able to:

  • Determine how the key concepts of adult learning, learning styles, developmental stages, and active and passive learning applies to the learner’s selected project or course program.
  • Use solid models to design a training plan and instructional strategies for a learning program.
  • Formulate valid and reliable assessment questions for a learning program.
  • Develop learning objectives for a course.
  • Identify their personal communication style and determine how it affects their training delivery and audience understanding,
  • Practice a portion of a training program using techniques learned throughout the workshop.

 

 

trainSmart-international-cert-badge

Train-the-Trainer Course Outline

It Starts with You

  • Communication Skills
  • How Communication Styles Affect Training
  • Learning Preferences

Discipline of Design

  • Discipline of Design
  • Design Outline

Audience and Evaluation

  • Principles of Adult Learning
  • Stages of Learning
  • Generational Differences
  • International Differences
  • Evaluation
  • Measurement
  • Selecting Appropriate Delivery Methods

The Design

  • Task Analysis
  • Develop Goals and Objectives
  • Active vs. Passive Learning
  • Learning Activities

Documentation

  • Documentation

Training Delivery

  • Presentation Skills
    • Instructor-led
    • Structured on-the-job training (one-on-one)
    • Training technical content
  • Questioning Skills
  • Ice Breakers
  • Listening Skills

Training Delivery (Continued)

  • Participation and Motivation
  • Handling Difficult Situations
  • Types of Learners
  • Room Layouts
  • Training Techniques

Online Learning Environment

  • Synchronous vs. Asynchronous
  • Platforms and Tools
  • Simulating Virtual Training
  • What is Virtual Instructor-led Training?
  • Methods for Engaging Participants Virtually
  • Instructor Skill Sets
  • Social Media

Wrap Up

  • Participant’s Presentations (Final training project.)
  • Training Resources

Convince My Boss

 

Download 2026 Public Train-the-Trainer Flyer

 

Why TrainSmart’s
IBCT Certified Train-the-Trainer?

  • CORE TrainSmart competency
  • Certified by IBCT, an Independent International Organization (www.ibct-global.com)
  • Facilitated your specific needs and expectations
  • Small class size – 10 maximum recommended
  • 3.5 CEUs – Accredited Train-the-Trainer Course
  • This program is not self-certified
  • Video-recorded practical exercises – three to five times, one with formal peer evaluation.
  • Feedback on submitted videos for six months post-completion
  • Highly interactive, engaging, and most of all FUN
  • Your facilitator has extensive experience in designing and delivering technical training, as well as advanced degrees in instructional design and systems.

 

Certificate of Completion Badge For TrainSMART's 3-Day Train-The-Trainer Course

Who should attend this Train-the-Trainer Course?

Experienced trainers who want to improve their skills, subject matter experts who have new responsibilities to provide training, and new trainers who need to begin with the basics and learn best practices.

Past participants include: Sales Staff, Trainers, Technical Trainers, Training Managers, Instructional Designers, Human Resource Managers, Supervisors, Team Leaders, Executives, Subject Matter Experts, Project Managers & Facilitators

Public
Train-the-Trainer
Course Fees

$2200 Per Person

Course Dates

November 9 – 11, 2027

What Is Included?

The fee for the public workshop is $2,20.00 when paid by ACH or check.  There is a fee for paying with a major credit card. The registration fees are inclusive of the following: workshop fees, participant materials, one–up to 20-minute virtual feedback, or design session up to six months following the workshop.  IBCT application certification fees are an additional $400.00, collected by TrainSmart along with the required international certification documents and then submitted to the IBCT for review. 

Fees are due 21 days prior to the workshop.  There are no refunds.  If a participant is unable to attend their scheduled workshop, they may reschedule within 1 year.  They may transfer their credit to another person, with written permission.

Join Us For The Best Train-the-Trainer Course In Phoenix, AZ. Register Now.

     

    Phoenix, AZ

    Expansive Midtown
    2828 Central Ave N
    Phoenix, AZ
    P: 800-807-8030
    Email: inquiries@trainsmartinc.com

    We Offer Other
    Train-the-Trainer Delivery Options

    Private Train-the-Trainer Course

    Our custom-tailored Train-the-Trainer program entails reviewing your company-specific documentation and facilitating participant engagement with the content. This approach enables us to customize the program to your organization’s specific requirements, ensuring that the training is relevant and impactful.

     

    Custom Train-The-Trainer Programs

    Live Virtual Train-the-Trainer Course

    This workshop has (6) 120-minute sessions with intermingled activities and individual coaching. With enrollment limited to 12, it is designed for individuals tasked with developing meaningful, practical, and beneficial learning events for both attendees and their organizations.

     

    Online Train-the-Trainer Courses

    1-Day Train-the-Trainer Workshop (Private Only)

    TrainSMART’s 1-Day Train-the-Trainer Course: Master the Art of Live Instruction equips your team with the skills to deliver engaging, impactful training sessions that stick.  Contact us today to schedule your 1-Day Train-the-Trainer workshop.

     

    1-Day Train-the-Trainer Workshop

    Advanced Train-the-Trainer Skills Workshop

    Are you looking for more advanced training strategies after completing TrainSMART’s 3-day Train-the-Trainer course? Our 3-day advanced train-the-trainer workshop equips experienced trainers with an overflowing toolkit of strategies to create compelling, engaging learning experiences that adapt to any training challenge.

     

    Advanced Train-the-Trainer Workshop

    What Past Participants Are Saying…

    test-image-AndreaKozak
    “The Train-the-Trainer course was fantastic! Some of the most valuable things that I gained are confidence; techniques to facilitate dry, technical data; and PowerPoint tricks.”

    V.P. Learning and Development
    Global Pharmaceutical Company
    Greater Chicago Area


    “The instructor was excellent, in fact, one of the best that I had experienced. The course is well-structured, presented in an excellent fashion for both the written and facilitation.”

    Sr. Marketing Specialist
    Underwriters Laboratories
    Greater Chicago Area


    “This is the best Train-the-Trainer course that I ever attended! I did not expect that I was going to learn new innovative approaches to training development, delivery, and assessment.”

    North America Sales Manager
    Underwriters Laboratories
    Greater St. Louis Area

    I attended the 3-days Train the Trainer program and it is perfect for anyone just starting out it also has information that benefits anyone in the training career. Elana did an amazing job presenting the information and formatting the class so everyone could learn. She was very helpful in providing advice to guide us in each of our different training careers. I would recommend anyone who is just starting out as a trainer to attend their program, great information!

    Mary Turner

    I attended all three days of the Train the Trainer program. First I thought the training was very useful.

    The presenter, Michelle, was very professional. She obviously knew this course and its content very well. The training was well planned and moved very smoothly through each subject. In my opinion, she did a very good job of presenting this training. She made sure she addressed each of us on an individual basis. Helping each of us with our projects. I was very engaged during the training and I never had a moment during the training that I wasn’t interested in the subject matter.  Everyone in the class received training material that I could later use to help me create and present my own training presentation. I would recommend this training to anyone interested in improving or learning for the first time to create and present their own training.

    Larry Bonner

    Excellent, excellent training!  The instructor Michelle Allegretti and the course content are beyond words!  The training is priceless because it was tailored to where we are and what our aspirations are as individuals and for our team. We have been able to utilize what we learned immediately – so the learning was indeed “sticky”! I can’t wait to see what other training might be coming our way from this fantastic training company.

    Peggy Miller

    Train-the-Trainer Blog Posts

    Frequently Asked Questions

    What is TrainSMART’s Phoenix Train-the-Trainer workshop?

    TrainSMART’s Phoenix Train-the-Trainer workshop is a three-day, instructor-led program designed to help trainers, facilitators, subject-matter experts, and learning professionals design and deliver more effective workplace training. The course covers adult learning, instructional design, facilitation, engagement, delivery, classroom management, and practice.

    Who should attend the Phoenix Train-the-Trainer course?

    The workshop is designed for both new and experienced trainers. It is especially useful for subject-matter experts who have been asked to train others, corporate trainers, facilitators, L&D professionals, HR professionals, technical trainers, and managers responsible for employee development.

    What will I learn in the Train-the-Trainer course?

    Participants learn how to apply adult-learning principles, understand their audience, create measurable learning objectives, use instructional-design methods, build engaging activities, improve facilitation and presentation skills, manage difficult participants, evaluate training, and facilitate virtual learning.

    Is TrainSMART’s Train-the-Trainer workshop hands-on?

    Yes. The program includes activities, discussions, design exercises, practice, and feedback throughout the three days. Participants are encouraged to apply what they learn to a real training topic or project they can use back at work.

    What happens on Day 3 of the Train-the-Trainer workshop?

    Day 3 focuses on application and feedback. Participants deliver an approximately 10-minute training session using techniques learned during the course. The facilitator and fellow participants provide feedback on the presentation, training plan, and training materials.

    Is TrainSMART’s Train-the-Trainer program IBCT certified?

    Yes. TrainSMART’s three-day Train-the-Trainer program is certified by the International Board of Certified Trainers (IBCT). Completing the program satisfies the professional education component that serves as the first step toward applicable IBCT trainer certification. A separate IBCT application and review process is still required.

    What makes TrainSMART’s Train-the-Trainer program different?

    TrainSMART’s program combines instructional design, adult-learning principles, facilitation, delivery, practice, and feedback rather than focusing only on presentation skills. The program has also undergone independent review by IBCT against its professional training competencies and standards.

    How much does the Phoenix Train-the-Trainer workshop cost?

    The three-day public Train-the-Trainer workshop is $2,200 per participant. TrainSMART also offers a 10% discount for eligible government agencies.