Having employees with soft skills is good for business. It can add to the bottom line and help retention. TrainSMART tailors all soft skills workshops to ensure that the key topic(s) are relevant, engaging and that the learner walks away with tips and techniques that they can implement immediately.

While companies have struggled for many years on how to obtain the right balance between technical expertise and soft skills, the challenges have recently increased.

That’s because the newest generation to enter the workforce- the Millennials aka GenY- is surprisingly lacking in soft skills. And, when surveyed, most are not even aware that these skills are important for their career success.

Given that this generation is currently 36% of the workforce and will soar to 46% by 2020, making sure employees understand and master soft skills is critical for organizations that want to keep a competitive edge.

TrainSmart’s instructor-led soft skills training workshops can help your company and employees reach that goal.

Since 1994, TrainSmart has leveraged its capabilities to build custom soft skills training solutions for many industries.

These solutions focused on sales, customer service, customer relationships, meetings management, teaming, office operations, and on, and on.

We’ve leveraged all existing an emerging methodologies to gain success for our clients – facilitated/trained virtual or live, e-learning, intelligent hand-held devices, webinars, blogs, streaming video, paper self-study, etc.

These on-site soft skill training workshops are created to be customized enabling you to design workshops that have a laser focus on your most critical needs.

Our instructor-led soft skill workshops fill in the gap, providing fundamental training on everything from emotional intelligence, email etiquette and time management to what it means to have a strong work ethic, demonstrate teamwork and leadership.

You describe the challenge, and TrainSmart will customize the training experience. It’s that easy. And, the results are powerful. Because soft skills can be learned. And mastered. And make huge differences in your business’ success.

And best of all, you will have employees who are more engaged, productive and loyal.

Soft Skills Workshops We Offer

Communication Workshops

Communication WorkshopsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full-Day
Training
Workshop
Multi-Day
Training
Workshop
Webinar / VILTMulti-Session
Webinar
Communicating Effectively CourseYESYESYESYES
Presentation Skills TrainingYESYESYES
Advanced Presentation SkillsYES
Business Communication TrainingYESYESYES
Effective Meeting Training: MeetingSMARTYESYES
Business Writing Essentials: WritingSMARTYESYESYES
Writing For LeadershipYESYESYES
Writing To Improve Your Bottom LineYESYESYES
Technical & Report WritingYES
Conversation Skills Training: ConversationSMARTYESYESYESYES
People Skills & Professionalism: PeopleSMARTYESYESYESYES
Dealing with Difficult PeopleYESYESYESYES
Building Stronger Business RelationshipsYESYESYES
Building Better Business Relationships With Emotional IntelligenceYESYESYES
Conflict Management TrainingYESYESYES
Executive Presence TrainingYESYES
People Skills For A Global Workforce - Cultural IntelligenceYESYES
Understanding Yourself - The Key To SuccessYESYESYES
Think On Your Feet: Present With Clarity & ConfidenceYESYES
Creating Winning Business Writing Through StorytellingYESYES
Email Etiquette TrainingYESYESYESYES

Human Resources Workshops

Human ResourcesLunch & Learn WorkshopsHalf-Day
Training
Workshops
Full Day
Training
Workshops
Multi-Day
Training
Workshops
Webinar / VILTMulti-Session
Webinar
EthicsYESYESYES
Workplace Violence PreventionYES
Behavioral Interviewing TrainingYES
Anti-Harassment TrainingYESYESYES
On-Target Onboarding TrainingYES

Leadership Workshops

Leadership WorkshopsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
WebinarMulti-Session
Webinar
Values Based Leadership YES
Effective Leadership TrainingYES
Fundamental Leadership Skills TrainingYES
Coaching Skills For LeadersYESYES
Influencing Workplace Culture
YES
Delegation Skills TrainingYESYES
Managing Employee PerformanceYES
Coaching For PerformanceYESYESYES
Building LeadersYES
Workload ManagementYES
Personal Leadership: Developing the Leader WithinYESYESYES
YESYESYESYES

Management Workshops

Leadership WorkshopsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
WebinarMulti-Session
Webinar
Values Based Leadership YES
Effective Leadership TrainingYES
Fundamental Leadership Skills TrainingYES
Coaching Skills For LeadersYESYES
Influencing Workplace Culture
YES
Delegation Skills TrainingYESYES
Managing Employee PerformanceYES
Coaching For PerformanceYESYESYES
Building LeadersYES
Workload ManagementYES
Personal Leadership: Developing the Leader WithinYESYESYES
YESYESYESYES

Customer Service Workshops

Customer Service WorkshopsLunch &
Learn
Workshops
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
Webinar /
VILT
Multi-Session
Webinar
Customer Service Essentials: CustomerSMARTYESYESYESYESYES
Customer Service Excellence TrainingYESYESYESYESYES
It's Not My Fault But It's My ProblemYESYESYESYESYES
Automotive Dealership Customer ServiceYESYESYESYESYES

Sales Workshops

Sales WorkshopsLunch &
Learn
Workshop
Half-Day
Training
Workshop
Fully Day
Training
Workshop
Multi-Day
Training
Workshop
WebinarMulti-Session
Webinar
Successful Negotiation TechniquesYESYES
Effective Selling TrainingYESYES
Relationship Based Selling TrainingYESYES
Powerful Negotiation TechniquesYESYES
Consultative Selling TrainingYESYES
Sales Prospecting TrainingYESYES
Successful Selling Training
YESYEs
Sales Force Management & LeadershipYESYES

Strategic Skills Workshops

Strategic SkillsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
WebinarMulti-Session
Webinar
Removing Barriers To Peak PerformanceYESYESYES
Making Change IrresistibleYES
Self-Directed LearningYES
The Problem Solving ProcessYES
Adaptive Decision MakingYES
Polarity ThinkingYESYES
Social Media Is Changing EverythingYESYESYESYES
Strategic ThinkingYES

Team Building Workshops

TeamsLunch & Learn
Workshop
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
WebinarMulti-Session
Webinar
Working With Virtual TeamsYESYESYES
Building Successful TeamsYES
Developing & Managing Effective TeamsYESYES
Team Building 101YESYES
Building Teamwork & CommitmentYES
Five Behaviors Of A Cohesive Team YESYESYES

Training Professional Workshops

Training ProfessionalsLunch &
Learn
Half-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
WebinarMulti-
Session
Webinar
Train-the-Trainer Course + CertificationYES
Beyond T3: Enhance Your Training & Engage Your AudienceYESYESYESYES
How To Facilitate Virtual TrainingYES
How To Design & Present Technical TrainingYESYES
Instructional Design FundamentalsYESYESYESYES
Instructional Design - Digging DeeperYESYESYES
Design & Present On The Job TrainingYES
Discovering The Power Of PowerPointYESYES
DiSC Certification TrainingYESYES

Women In Leadership Workshops

Women In LeadershipLunch & Learn WorkshopHalf-Day
Training
Workshop
Full Day
Training
Workshop
Multi-Day
Training
Workshop
VILT /
Webinar
Multi-Session
Webinar
Influencing: Inspire Yourself & OthersYESYES
Embrace the Life You Want: Develop The Leader WithinYESYES
Smart Moves For Speaking OutYESYES
YESYES

ts-customer-jennifer-wemeke“TrainSmart has become a valued training and development resource to us. They consistently deliver and exceed our expectations, whether it’s providing internal training, keynote speakers for our annual meetings, or leadership development for our senior management team. Our managers and staff have given high marks to each consultant we’ve worked with. It gives me peace of mind knowing that I have TrainSmart as a partner.”

TrainSmart Is Your Soft Skills Training Solution

TrainSmart can become your full-service training department, delivering solutions to all your on-site training needs. When you partner with us, you gain several advantages, including:

Trainsmart_Fully-customized
Fully customized
content & delivery

Flexible
scheduling


Reduced
overall costs

Immediate
on-the-job application

Confidentiality is
not compromised

Building
cohort teams

Cutting-edge
technology

Industry-leading
experience

We’re Available Anywhere & Anytime

Atlanta, Austin, Baltimore, Boston, Chicago, Columbus, Dallas, Denver, Detroit, Houston, Indianapolis, Kansas City, Las Vegas, Los Angeles, Miami, Milwaukee, Minneapolis, Nashville, New York, Orlando, Philadelphia, Phoenix, Portland, San Antonio, San Diego, San Francisco, San Jose, Seattle, Washington. Need global training? We’ve got that covered too!

Select the specific soft skills workshops you are interested in from the drop down menu below.