Having employees with soft skills is good for business. It can add to the bottom line and help retention. TrainSMART tailors all soft skills workshops to ensure that the key topic(s) are relevant, engaging and that the learner walks away with tips and techniques that they can implement immediately.

While companies have struggled for many years on how to obtain the right balance between technical expertise and soft skills, the challenges have recently increased.

That’s because the newest generation to enter the workforce- the Millennials aka GenY- is surprisingly lacking in soft skills. And, when surveyed, most are not even aware that these skills are important for their career success.

Given that this generation is currently 36% of the workforce and will soar to 46% by 2020, making sure employees understand and master soft skills is critical for organizations that want to keep a competitive edge.

TrainSmart’s instructor-led soft skills training workshops can help your company and employees reach that goal.

Since 1994, TrainSmart has leveraged its capabilities to build custom soft skills training solutions for many industries.

These solutions focused on sales, customer service, customer relationships, meetings management, teaming, office operations, and on, and on.

We’ve leveraged all existing an emerging methodologies to gain success for our clients – facilitated/trained virtual or live, e-learning, intelligent hand-held devices, webinars, blogs, streaming video, paper self-study, etc.

These on-site soft skill training workshops are created to be customized enabling you to design workshops that have a laser focus on your most critical needs.

Our instructor-led soft skill workshops fill in the gap, providing fundamental training on everything from emotional intelligence, email etiquette and time management to what it means to have a strong work ethic, demonstrate teamwork and leadership.

You describe the challenge, and TrainSmart will customize the training experience. It’s that easy. And, the results are powerful. Because soft skills can be learned. And mastered. And make huge differences in your business’ success.

And best of all, you will have employees who are more engaged, productive and loyal.

Soft Skills Workshops We Offer

Communication Workshops

Communication Workshops	Lunch & Learn Workshop	Half-Day Training Workshop	Full-Day Training Workshop	Multi-Day Training Workshop	Webinar / VILT	Multi-Session Webinar
Communicating Effectively Course	YES	YES	YES			YES
Presentation Skills Training			YES	YES		YES
Advanced Presentation Skills				YES
Business Communication Training	YES		YES			YES
Effective Meeting Training: MeetingSMART		YES				YES
Business Writing Essentials: WritingSMART		YES	YES			YES
Writing For Leadership		YES	YES			YES
Writing To Improve Your Bottom Line		YES	YES			YES
Technical & Report Writing				YES
Conversation Skills Training: ConversationSMART	YES	YES	YES			YES
People Skills & Professionalism: PeopleSMART	YES	YES	YES			YES
Dealing with Difficult People	YES	YES	YES			YES
Building Stronger Business Relationships		YES	YES			YES
Building Better Business Relationships With Emotional Intelligence		YES	YES			YES
Conflict Management Training		YES	YES			YES
Executive Presence Training				YES		YES
People Skills For A Global Workforce - Cultural Intelligence			YES			YES
Understanding Yourself - The Key To Success		YES	YES			YES
Think On Your Feet: Present With Clarity & Confidence			YES			YES
Creating Winning Business Writing Through Storytelling				YES		YES
Email Etiquette Training	YES	YES			YES	YES

Human Resources Workshops

Human Resources	Lunch & Learn Workshops	Half-Day Training Workshops	Full Day Training Workshops	Multi-Day Training Workshops	Webinar / VILT	Multi-Session Webinar
Ethics	YES	YES				YES
Workplace Violence Prevention			YES
Behavioral Interviewing Training			YES
Anti-Harassment Training	YES	YES				YES
On-Target Onboarding Training			YES

Leadership Workshops

Leadership Workshops	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Webinar	Multi-Session Webinar
Values Based Leadership			YES
Effective Leadership Training			YES
Fundamental Leadership Skills Training			YES
Coaching Skills For Leaders			YES			YES
Influencing Workplace Culture			YES
Delegation Skills Training			YES			YES
Managing Employee Performance			YES
Coaching For Performance			YES	YES		YES
Building Leaders			YES
Workload Management			YES
Personal Leadership: Developing the Leader Within			YES	YES		YES
			YES	YES	YES	YES

Management Workshops

Leadership Workshops	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Webinar	Multi-Session Webinar
Values Based Leadership			YES
Effective Leadership Training			YES
Fundamental Leadership Skills Training			YES
Coaching Skills For Leaders			YES			YES
Influencing Workplace Culture			YES
Delegation Skills Training			YES			YES
Managing Employee Performance			YES
Coaching For Performance			YES	YES		YES
Building Leaders			YES
Workload Management			YES
Personal Leadership: Developing the Leader Within			YES	YES		YES
			YES	YES	YES	YES

Customer Service Workshops

Customer Service Workshops	Lunch & Learn Workshops	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Webinar / VILT	Multi-Session Webinar
Customer Service Essentials: CustomerSMART	YES	YES	YES		YES	YES
Customer Service Excellence Training	YES	YES	YES		YES	YES
It's Not My Fault But It's My Problem	YES	YES	YES		YES	YES
Automotive Dealership Customer Service	YES	YES	YES		YES	YES

Sales Workshops

Sales Workshops	Lunch & Learn Workshop	Half-Day Training Workshop	Fully Day Training Workshop	Multi-Day Training Workshop	Webinar	Multi-Session Webinar
Successful Negotiation Techniques			YES			YES
Effective Selling Training			YES			YES
Relationship Based Selling Training			YES			YES
Powerful Negotiation Techniques			YES			YES
Consultative Selling Training			YES			YES
Sales Prospecting Training			YES			YES
Successful Selling Training			YES			YEs
Sales Force Management & Leadership			YES			YES

Strategic Skills Workshops

Strategic Skills	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Webinar	Multi-Session Webinar
Removing Barriers To Peak Performance		YES	YES			YES
Making Change Irresistible			YES
Self-Directed Learning			YES
The Problem Solving Process			YES
Adaptive Decision Making			YES
Polarity Thinking		YES	YES
Social Media Is Changing Everything	YES	YES	YES			YES
Strategic Thinking			YES

Team Building Workshops

Teams	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Webinar	Multi-Session Webinar
Working With Virtual Teams		YES	YES			YES
Building Successful Teams			YES
Developing & Managing Effective Teams			YES			YES
Team Building 101			YES			YES
Building Teamwork & Commitment			YES
Five Behaviors Of A Cohesive Team		YES		YES		YES

Training Professional Workshops

Training Professionals	Lunch & Learn	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	Webinar	Multi- Session Webinar
Train-the-Trainer Course + Certification				YES
Beyond T3: Enhance Your Training & Engage Your Audience		YES	YES	YES		YES
How To Facilitate Virtual Training						YES
How To Design & Present Technical Training			YES	YES
Instructional Design Fundamentals			YES	YES	YES	YES
Instructional Design - Digging Deeper			YES	YES		YES
Design & Present On The Job Training			YES
Discovering The Power Of PowerPoint			YES			YES
DiSC Certification Training				YES		YES

Women In Leadership Workshops

Women In Leadership	Lunch & Learn Workshop	Half-Day Training Workshop	Full Day Training Workshop	Multi-Day Training Workshop	VILT / Webinar	Multi-Session Webinar
Influencing: Inspire Yourself & Others		YES	YES
Embrace the Life You Want: Develop The Leader Within		YES	YES
Smart Moves For Speaking Out		YES	YES
		YES	YES

“TrainSmart has become a valued training and development resource to us. They consistently deliver and exceed our expectations, whether it’s providing internal training, keynote speakers for our annual meetings, or leadership development for our senior management team. Our managers and staff have given high marks to each consultant we’ve worked with. It gives me peace of mind knowing that I have TrainSmart as a partner.”

TrainSmart Is Your Soft Skills Training Solution

TrainSmart can become your full-service training department, delivering solutions to all your on-site training needs. When you partner with us, you gain several advantages, including:

We’re Available Anywhere & Anytime

Atlanta, Austin, Baltimore, Boston, Chicago, Columbus, Dallas, Denver, Detroit, Houston, Indianapolis, Kansas City, Las Vegas, Los Angeles, Miami, Milwaukee, Minneapolis, Nashville, New York, Orlando, Philadelphia, Phoenix, Portland, San Antonio, San Diego, San Francisco, San Jose, Seattle, Washington. Need global training? We’ve got that covered too!

Select the specific soft skills workshops you are interested in from the drop down menu below.